Operations Manager: Lead Data-Driven Fulfillment Teams

Amazon; East Norriton Township (Montgomery County); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC is seeking an Operations Manager in the United States to lead and develop a mixed team of salaried and hourly staff, ensuring safety, quality, attendance, and performance. You will drive productivity improvements through data-driven decisions and coordinate with cross-functional partners to meet delivery promises.

The role requires mentoring teams, managing large-scale projects, and managing multiple workflow components from first to last mile.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather
• Continuously climb and descend stairs

Skills

People management

Leadership

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is seeking an Operations Manager in the United States to lead and develop a mixed team of salaried and hourly staff, ensuring safety, quality, attendance, and performance. You will drive productivity improvements through data-driven decisions and coordinate with cross-functional partners to meet delivery promises.

The role requires mentoring teams, managing large-scale projects, and managing multiple workflow components from first to last mile.