Operations Manager - Lead Teams to Deliver Excellence

Amazon; Fishersville (VA); On-site; USD 91,000 - 136,500; Full time

Benefits offered by this job

Sign-on bonus

RSUs (Restricted Stock Units)

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is hiring an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while delivering on-time customer orders and optimizing productivity through data-driven decisions.

You will engage with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business objectives and manage a workforce across First, Middle, and Last mile workflows.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Employee management

Performance management

Team leadership

Education

Bachelor's degree or equivalent

2+ years of Amazon experience

Job description

Amazon.com Services LLC is hiring an Operations Manager to lead and develop a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while delivering on-time customer orders and optimizing productivity through data-driven decisions.

You will engage with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business objectives and manage a workforce across First, Middle, and Last mile workflows.