Ops Leader, AV Testing & Dispatch (On-Call)

Transdev; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Transdev is seeking an Operations Manager in Los Angeles to act as the liaison between client teams and Transdev, ensuring smooth shift operations and adherence to processes. The role involves coaching drivers, coordinating with the client, and leading continuous improvement initiatives.

The candidate will oversee performance, support safety compliance, and drive operational excellence across daily activities and project work on the site.

Qualifications

• Bachelor’s degree preferred or 2+ years of operations leadership.
• Some supervisory experience required.
• Degree in Engineering, Operations, or related field is a plus.

Responsibilities

• Supervise the daily activity of the Operations Supervisor to ensure efficient operation of the shift.
• Drive special projects and programs completion assigned by the Senior Operations Manager.
• Attend client meetings to represent SOM or other managers as needed.
• Communicate clearly with Transdev management and client stakeholders.
• Support client operations leadership in dispatch, meetings, and stakeholder communications.
• Interpret metrics and drive actions to improve results.

Skills

Leadership

Operations management

Lean/Kaizen

Safety compliance

Communication

Education

Bachelor's degree

Engineering/Operations degree

Job description

Transdev is seeking an Operations Manager in Los Angeles to act as the liaison between client teams and Transdev, ensuring smooth shift operations and adherence to processes. The role involves coaching drivers, coordinating with the client, and leading continuous improvement initiatives.

The candidate will oversee performance, support safety compliance, and drive operational excellence across daily activities and project work on the site.