Ophthalmology Surgery Coordinator & Administrative Assistant

University of California; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California seeks an Administrative Assistant III/Surgery Coordinator to oversee all aspects of surgical coordination for ophthalmology services and to ensure a concierge-level patient experience. You will schedule procedures, testing, and appointments, verify insurance, and guide patients through pre- and post-operative steps.

The role requires strong organization, exceptional communication, and the ability to handle a fast-paced environment with interruptions.

Qualifications

• 2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.
• Ability to explain complex surgical scheduling and authorization processes to patients in a clear and supportive manner.
• Experience providing front office and patient registration support, and working with EMRs.
• Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.
• High School Diploma and/or equivalent combination of education and experience.
• Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
• Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
• Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
• Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
• Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
• Flexible personality and the ability to function well despite numerous interruptions.
• Ability to work well under the stress of occasional emergencies that need immediate scheduling.

Responsibilities

• Coordinate and schedule patient surgical procedures for assigned faculty physicians.
• Schedule all required testing and appointments.
• Verify patient insurance coverage and obtain necessary prior authorizations.
• Serve as a patient liaison, guiding patients through the pre- and post-operative process.
• Maintain accurate documentation and patient records within the electronic medical record system.
• Provide general clinic and administrative support as needed to ensure smooth daily operations.

Skills

Medical scheduling

Front office

EMR

Patient communication

Insurance/billing

Scheduling coordination

Organizational skills

Interpersonal skills

Education

High School Diploma

Tools

EMR software

Job description

University of California seeks an Administrative Assistant III/Surgery Coordinator to oversee all aspects of surgical coordination for ophthalmology services and to ensure a concierge-level patient experience. You will schedule procedures, testing, and appointments, verify insurance, and guide patients through pre- and post-operative steps.

The role requires strong organization, exceptional communication, and the ability to handle a fast-paced environment with interruptions.