Administrative Assistant III (Surgery Coordinator) - Ophthalmology, Santa Monica

University of California; Santa Monica (CA); Presencial; USD 44.000 - 63.000; Jornada completa

Descripción de la vacante

The University of California in Santa Monica is seeking a Surgery Coordinator to organize ophthalmology surgical scheduling, coordinate laser procedures, and support physicians across a busy multi-specialty clinic. You will manage calendars, pre-operative testing, and patient flow with precision and empathy.

Responsibilities include verifying insurance coverage, obtaining prior authorizations, guiding patients through the pre- and post-operative process, maintaining accurate EMR documentation,

Formación

• 2 years of experience in a medical practice (ophthalmology preferred).
• Experience with patient billing practices, managed care plans, Medicare, Medi-Cal, and commercial insurance carriers.
• Ability to explain complex scheduling and authorization processes to patients clearly and supportively.
• Experience scheduling patient appointments in computerized scheduling system.
• Excellent organizational skills to ensure accurate scheduling of surgeries and effective communication with patients, coworkers and surgeons.
• Excellent interpersonal and verbal communication skills to guide scheduling and patient instruction.
• Ability to prioritize work and follow through with minimal supervision.
• Strong records management to facilitate sharing records with coworkers and handle interruptions well.
• Experience in ophthalmic office and cataract/refractive surgery is highly preferred.
• Experience in a medical teaching institution is highly preferred.

Responsabilidades

• Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians.
• Schedule required pre-operative testing and appointments.
• Verify patient insurance coverage and obtain prior authorizations; provide billing guidance.
• Serve as a patient liaison through the pre- and post-operative process.
• Maintain accurate documentation and patient records within the electronic medical record system.
• Provide general clinic and administrative support to ensure smooth daily operations.

Conocimientos

Organizational skills

Interpersonal skills

Verbal communication

Prioritization

Customer service

Herramientas

EMR system

Appointment scheduling software

Descripción del empleo

Description

We are seeking a highly organized and patient-centered Surgery Coordinator to coordinate all aspects of surgical coordinating for ophthalmologists in our multi-specialty ophthalmic clinic in Santa Monica. Responsibilities include, but are not limited to:

• Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians
• Schedule required pre-operative testing and appointments
• Verify patient insurance coverage and obtain necessary prior authorizations, and provide guidance on billing
• Serve as a patient liaison, guiding patients through the pre- and post-operative process
• Maintain accurate documentation and patient records within the electronic medical record system
• Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $31.88-45.66 Hourly

Qualifications

Required:

• 2 years of experience working in a medical practice, preferably in ophthalmology or another surgical specialty.
• Experience with patient billing practices, managed care plans, Medicare, Medi-Cal, and commercial insurance carriers.
• Ability to explain complex surgical scheduling and authorization processes to patients in a clear and supportive manner.
• Experience scheduling patient appointments in computerized appointment scheduling system.
• Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.
• Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.
• Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.
• Ability to prioritize work effectively and follow-through on tasks with minimal supervision.
• Strong organizational skills in maintaining records to facilitate sharing records with co-worker.
• Flexible personality and the ability to function well despite numerous interruptions.
• Ability to work well under the stress of occasional emergencies that need immediate scheduling.

Highly Preferred

• Experience working in an ophthalmic office, especially Cataract & Refractive Surgery to include premium intraocular lenses.
• Experience working in a medical teaching institution.