Ophthalmology Surgery Scheduler & Care Coordinator

University of California; Santa Monica (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

The University of California in Santa Monica is seeking a Surgery Coordinator to organize ophthalmology surgical scheduling, coordinate laser procedures, and support physicians across a busy multi-specialty clinic. You will manage calendars, pre-operative testing, and patient flow with precision and empathy.

Responsibilities include verifying insurance coverage, obtaining prior authorizations, guiding patients through the pre- and post-operative process, maintaining accurate EMR documentation,

Qualifications

• 2 years of experience in a medical practice (ophthalmology preferred).
• Experience with patient billing practices, managed care plans, Medicare, Medi-Cal, and commercial insurance carriers.
• Ability to explain complex scheduling and authorization processes to patients clearly and supportively.
• Experience scheduling patient appointments in computerized scheduling system.
• Excellent organizational skills to ensure accurate scheduling of surgeries and effective communication with patients, coworkers and surgeons.
• Excellent interpersonal and verbal communication skills to guide scheduling and patient instruction.
• Ability to prioritize work and follow through with minimal supervision.
• Strong records management to facilitate sharing records with coworkers and handle interruptions well.
• Experience in ophthalmic office and cataract/refractive surgery is highly preferred.
• Experience in a medical teaching institution is highly preferred.

Responsibilities

• Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians.
• Schedule required pre-operative testing and appointments.
• Verify patient insurance coverage and obtain prior authorizations; provide billing guidance.
• Serve as a patient liaison through the pre- and post-operative process.
• Maintain accurate documentation and patient records within the electronic medical record system.
• Provide general clinic and administrative support to ensure smooth daily operations.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Prioritization

Customer service

Tools

EMR system

Appointment scheduling software

Job description

The University of California in Santa Monica is seeking a Surgery Coordinator to organize ophthalmology surgical scheduling, coordinate laser procedures, and support physicians across a busy multi-specialty clinic. You will manage calendars, pre-operative testing, and patient flow with precision and empathy.

Responsibilities include verifying insurance coverage, obtaining prior authorizations, guiding patients through the pre- and post-operative process, maintaining accurate EMR documentation,