Ophthalmology Scheduler: Patient Care & Front Desk Admin

The Eye Center; Eugene (OR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

On-site training

Competitive benefits package

Supportive and friendly work环境

Growth opportunities within ophthalmol

Job summary

The Eye Center in Eugene is seeking a motivated Scheduler to join our ophthalmology team. This role focuses on accurate patient scheduling, up-to-date record-keeping, and delivering friendly, professional service in a fast-paced healthcare setting.

The ideal candidate will manage patient information, verify insurance details, greet patients, and support front-office operations, including OSHA-compliant practices. Regular travel to Newport and Florence is expected 1–2 times per month.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Professional and courteous phone etiquette.
• Proficiency with electronic medical records (EMR) systems and Microsoft Office.
• Ability to multitask and stay organized in a fast-paced environment.
• A friendly, patient-focused demeanor as a primary point of contact and advocate.
• Knowledge of medical terminology (preferred but not required).

Responsibilities

• Managing and updating patient medical records
• Scheduling patient appointments efficiently
• Obtaining and verifying patient information, including contact and insurance details
• Greeting and checking in patients in a friendly and professional manner
• Performing patient intake procedures
• Answering and directing telephone calls with excellent phone etiquette
• Collecting patient payments and processing transactions
• Maintaining a clean, organized, and professional reception area
• Assisting the Front Office Manager with administrative tasks
• Supporting office compliance, including maintaining OSHA standards
• Traveling 1–2 times per month to our Newport and Florence locations

Skills

Verbal and written communication

Problem-solving

Phone etiquette

EMR systems

Microsoft Office

Multitasking

Patient-focused demeanor

Medical terminology (preferred)

Tools

EMR systems

Microsoft Office

Job description

The Eye Center in Eugene is seeking a motivated Scheduler to join our ophthalmology team. This role focuses on accurate patient scheduling, up-to-date record-keeping, and delivering friendly, professional service in a fast-paced healthcare setting.

The ideal candidate will manage patient information, verify insurance details, greet patients, and support front-office operations, including OSHA-compliant practices. Regular travel to Newport and Florence is expected 1–2 times per month.