Patient Experience Concierge & Scheduler

Eye Care Group; Grants Pass, Northern (OR, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth opportunities

Training provided

Job summary

Eye Care Group of Southern Oregon in Grants Pass, OR is seeking a Patient Care Coordinator to serve as the first point of contact for patients. You will handle scheduling, greeting patients, and front desk operations in a fast-paced, friendly environment.

The role emphasizes strong communication, organizational skills, and the ability to learn new systems. Training will be provided and opportunities for growth are highlighted in the posting.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus)
• Strong communication skills to interact with patients professionally
• Tech-savvy with basic computer skills and ability to learn new systems quickly

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication skills

Tech literacy

Organizational skills

Job description

Eye Care Group of Southern Oregon in Grants Pass, OR is seeking a Patient Care Coordinator to serve as the first point of contact for patients. You will handle scheduling, greeting patients, and front desk operations in a fast-paced, friendly environment.

The role emphasizes strong communication, organizational skills, and the ability to learn new systems. Training will be provided and opportunities for growth are highlighted in the posting.