Ophthalmology Front Desk & Scheduling Specialist

Appone; Pittsburgh (Allegheny County); On-site; USD 22,000 - 25,000; Full time

Job summary

South Hills Eye Associates is seeking a Front Desk Medical Specialist to greet patients, answer calls, schedule visits, and assist with billing. You will verify insurance, collect information, and support the physician's schedule in a fast-paced ophthalmology office.

The role requires high school diploma or equivalent and experience in a medical setting. Full-time, daytime shifts in Pittsburgh, PA, with a strong focus on patient service and accuracy.

Qualifications

• Strong communication and interpersonal skills for front-desk interactions.
• Ability to greet patients warmly and manage phone lines efficiently.
• Experience with EMR and medical billing basics helpful.

Responsibilities

• Answer telephones promptly and greet patients at the front desk.
• Schedule appointments and maintain accurate patient demographics.
• Verify insurance information and process charges/payments.
• Maintain and file patient records and charts.

Skills

Communication skills

Customer service

Multi-tasking

English proficiency

Empathy

Education

High school diploma or equivalent (ophthalmology experience)

Job description

South Hills Eye Associates is seeking a Front Desk Medical Specialist to greet patients, answer calls, schedule visits, and assist with billing. You will verify insurance, collect information, and support the physician's schedule in a fast-paced ophthalmology office.

The role requires high school diploma or equivalent and experience in a medical setting. Full-time, daytime shifts in Pittsburgh, PA, with a strong focus on patient service and accuracy.