Ophthalmology Front Desk & Scheduling Specialist

Guthrie; Sayre (Bradford County); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare provider in Sayre is seeking a full-time Patient Service Specialist for their Ophthalmology department. The position involves providing operational front office support, greeting patients, and managing appointments, while adhering to high service excellence standards. Ideal candidates will have a high school diploma and relevant customer service experience. Strong communication skills are essential.

Qualifications

• 1+ years of experience in customer service preferred.
• Medical office experience and knowledge of medical terminology preferred.
• Comfortable with computers and learning new applications.

Responsibilities

• Greet every patient in a courteous manner.
• Answer telephones efficiently in accordance with standards.
• Schedule and maintain patient appointments electronically.
• Verify patient demographic and insurance information.

Skills

Customer service commitment

Excellent communication skills

Time management skills

Education

High School diploma/GED

Graduation from Medical Office Assistant school

Job description

A healthcare provider in Sayre is seeking a full-time Patient Service Specialist for their Ophthalmology department. The position involves providing operational front office support, greeting patients, and managing appointments, while adhering to high service excellence standards. Ideal candidates will have a high school diploma and relevant customer service experience. Strong communication skills are essential.