Medical Office Manager & Front Desk Lead (Billing)

Eyenamics NY; Forest Hills (KY); On-site; USD 52,000 - 68,000; Full time

Job summary

Eyenamics NY, an ophthalmology practice located in Forest Hills, NY, seeks a Medical Office Manager/Front Desk Supervisor to oversee front desk operations. The role requires medical billing experience, strong communication, and leadership in a busy clinic environment.

The candidate should be proficient in Microsoft Office, comfortable with evenings and Sundays, and capable of developing systems for billing, scheduling, and payroll. Fluency in Russian or Spanish is a plus.

Qualifications

• Associate degree required (B.A. or B.S. preferred).
• Experience with medical billing and coding.
• Proficiency in Microsoft Office suite.
• Experience with scheduling, budgeting, and payroll.
• Excellent written and verbal communication skills.
• Comfort with a fast-paced environment.
• Excellent organizational and time management skills.
• Excellent customer service skills, both in-person and on the phone.

Responsibilities

• Process medical bills and send them to patients or to insurance providers as required.
• Log all incoming payments from insurance providers and patients and update internal records to reflect current balances.
• Send subsequent bills when initial attempts to collect were unsuccessful.
• Call patients to update records, such as billing addresses and methods of payment.
• Collect co-pays and other required fees at the time of patient admittance.
• Explain charges to patients so they understand the fees for which they are responsible.
• Review claims issues, make corrections as needed, and rebill.
• Work with patients to develop self-pay arrangements and payment plans.
• Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll, and scheduling.
• Improve employee and client retention rates through active communication and problem-solving efforts.
• Continue education in management, organization, and team-building skills.
• Manage employee schedules and troubleshoot scheduling conflicts as they arise.
• Order supplies and equipment as needed.
• Establish a team atmosphere through leadership and employee development.

Skills

Medical billing

Customer service

Communication

Administrative tasks

Education

Associate degree

Tools

Microsoft Office

Job description

Eyenamics NY, an ophthalmology practice located in Forest Hills, NY, seeks a Medical Office Manager/Front Desk Supervisor to oversee front desk operations. The role requires medical billing experience, strong communication, and leadership in a busy clinic environment.

The candidate should be proficient in Microsoft Office, comfortable with evenings and Sundays, and capable of developing systems for billing, scheduling, and payroll. Fluency in Russian or Spanish is a plus.