Ophthalmology Front Desk & Patient Concierge

OMNI EYE SPECIALISTS PA; West Orange (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive 401(k) with matching

Comprehensive health, dental, and eye/

Job summary

OMNI EYE SPECIALISTS PA in New Jersey is seeking a friendly Front Desk Representative to greet patients, manage check-in/check-out, answer questions with clarity and compassion, and help ensure a smooth patient experience.

You will schedule appointments, coordinate provider calendars, verify insurance eligibility, collect co-pays, maintain accurate records, and collaborate with clinicians and staff to keep the practice running efficiently.

Qualifications

• Experience in a medical administrative role is required.
• High school diploma or equivalent.
• Strong customer service and communication skills are essential.
• Proficient data entry and basic computer skills.

Responsibilities

• Greet patients and manage check-in/check-out with courtesy.
• Schedule appointments and coordinate provider calendars.
• Answer calls, manage messages, verify patient information and maintain records.
• Collect co-pays and verify insurance eligibility.

Skills

Communication skills

Data entry

Customer service

Teamwork

Education

High school diploma

Tools

EMR familiarity

Job description

OMNI EYE SPECIALISTS PA in New Jersey is seeking a friendly Front Desk Representative to greet patients, manage check-in/check-out, answer questions with clarity and compassion, and help ensure a smooth patient experience.

You will schedule appointments, coordinate provider calendars, verify insurance eligibility, collect co-pays, maintain accurate records, and collaborate with clinicians and staff to keep the practice running efficiently.