Traveling Medical Front Desk Specialist – Ophthalmology

ReFocus Eye Health; Meriden (CT); Vor Ort; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Zusammenfassung

ReFocus Eye Health in Connecticut is seeking a friendly Front Desk Representative to join our multi-site ophthalmology team. You will greet patients, manage check-ins, answer questions, and keep the workflow moving smoothly in a fast-paced setting.

Responsibilities include scheduling, coordinating provider calendars, handling calls and messages, verifying insurance, and collecting co-pays with accuracy. This in-person role requires exceptional customer service and teamwork across locations in

Qualifikationen

• Must have excellent customer service and communication skills.
• Experience with medical front desk operations is preferred.
• Familiarity with EMR software and medical terminology is a plus.

Aufgaben

• Greet patients, manage check-ins/check-outs, and answer questions with clarity and compassion.
• Schedule appointments, coordinate provider calendars, and keep workflows running smoothly.
• Answer calls, manage messages, verify patient information, and maintain accurate records.
• Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Travel/float between Meriden and Bloomfield, CT as needed; collaborate with providers and staff.

Kenntnisse

Customer service

Communication

Data entry

Office software

Teamwork

Medical terminology

Ausbildung

High school diploma or equivalent

Tools

EMR systems

Jobbeschreibung

ReFocus Eye Health in Connecticut is seeking a friendly Front Desk Representative to join our multi-site ophthalmology team. You will greet patients, manage check-ins, answer questions, and keep the workflow moving smoothly in a fast-paced setting.

Responsibilities include scheduling, coordinating provider calendars, handling calls and messages, verifying insurance, and collecting co-pays with accuracy. This in-person role requires exceptional customer service and teamwork across locations in