Bilingual Medical Receptionist - Ophthalmology Front Desk

ReFocus Eye Health; Paterson (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

ReFocus Eye Health in Paterson, NJ is seeking a friendly Medical Receptionist to greet patients, manage check-ins, and support front-desk operations. The role emphasizes accurate scheduling, patient data entry, and clear communication in a fast-paced ophthalmology setting.

The ideal candidate will have a high school diploma, experience in medical administration, and knowledge of EMR systems. This in-person position offers comprehensive benefits and a collaborative team environment.

Qualifications

• Proven experience in a medical administrative role.
• Strong data-entry and record-keeping skills.
• Excellent communication and interpersonal abilities.
• Familiarity with medical terminology and office procedures.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Be the patient's first point of contact: greet patients warmly, manage check-ins/check-outs, and answer questions with clarity and compassion.
• Masterful scheduling & coordination: efficiently schedule appointments, manage provider schedules, and keep workflow smooth.
• Expert communication & organization: answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial accuracy: collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem solving & patient advocacy: address patient concerns and escalate when needed.
• Team collaboration: work withProviders, clinical and administrative staff, and external partners.

Skills

People skills

Data entry

Medical terminology

EMR familiarity

Teamwork

Communication

Education

High school diploma or equivalent

Tools

EMR systems

Job description

ReFocus Eye Health in Paterson, NJ is seeking a friendly Medical Receptionist to greet patients, manage check-ins, and support front-desk operations. The role emphasizes accurate scheduling, patient data entry, and clear communication in a fast-paced ophthalmology setting.

The ideal candidate will have a high school diploma, experience in medical administration, and knowledge of EMR systems. This in-person position offers comprehensive benefits and a collaborative team environment.