Ophthalmology Clinic Care Coordinator

University of Rochester; City of Rochester (NY); On-site; USD 28,000 - 38,000; Full time

Job summary

The University of Rochester Ophthalmology department seeks a capable administrative professional to perform complex secretarial duties in a fast-paced clinic.

You will manage providers' calendars, coordinate referrals and authorizations, prepare correspondence, and arrange travel and meetings while ensuring accurate records in the EMR. This full-time role requires a high school diploma and at least two years of experience, offering opportunities to support clinical and educational programs.

Qualifications

• High School diploma with 2 years of relevant experience required.
• Medical terminology knowledge; Flowcast and EMR experience preferred.
• Strong calendar management and patient scheduling experience.

Responsibilities

• Serves as primary contact for providers and manages calendars and schedules.
• Prepares and reviews referrals, prior authorizations, and non-routine letters.
• Coordinates patient care, travel, and conference arrangements.
• Supports clinical, educational, and academic program administrative tasks.

Skills

Customer relations

Calendar management

Communication

Attention to detail

Education

High School diploma or equivalent

Tools

Flowcast

Electronic Medical Records

Job description

The University of Rochester Ophthalmology department seeks a capable administrative professional to perform complex secretarial duties in a fast-paced clinic.

You will manage providers' calendars, coordinate referrals and authorizations, prepare correspondence, and arrange travel and meetings while ensuring accurate records in the EMR. This full-time role requires a high school diploma and at least two years of experience, offering opportunities to support clinical and educational programs.