Ophthalmology Clinic Assistant – Patient Care and Scheduling

HealthPartners; Saint Paul (MN); On-site; USD 33,000 - 43,000; Full time

Job summary

HealthPartners is seeking a dedicated medical receptionist to be the first point of contact for patients in our clinics. The role requires accurate data collection, efficient check-in, and effective coordination of appointments and insurance verification.

Ideal candidates will have strong communication skills, the ability to work under pressure, and experience in customer service. This on-site position emphasizes teamwork and patient-centered care within a busy clinic environment.

Qualifications

• High School diploma or GED required.
• Formal training program in medical reception, equivalent program, or customer service program preferred.
• Two years experience as a medical receptionist or in a customer service role.
• One year experience with data lookup/entry on a computer system.
• Excellent oral and written communication skills.
• Ability to organize work under pressure and manage multiple priorities.

Responsibilities

• Facilitate patient check-in and co-pay collection accurately and professionally.
• Use a computer-based system to verify patient information and communicate benefit changes.
• Schedule appointments using Advanced Access principles and maintain appointment knowledge.
• Complete registration and verify insurance eligibility; identify appropriate account types.
• Provide clerical support such as faxing, copying, and preparing materials for new patient appointments.

Skills

Excellent oral communication

Excellent written communication

Organizational skills under pressure

Multitasking with interruptions

Customer service experience (phone or

Education

High School diploma or GED

Formal training program in medical reception

Job description

HealthPartners is seeking a dedicated medical receptionist to be the first point of contact for patients in our clinics. The role requires accurate data collection, efficient check-in, and effective coordination of appointments and insurance verification.

Ideal candidates will have strong communication skills, the ability to work under pressure, and experience in customer service. This on-site position emphasizes teamwork and patient-centered care within a busy clinic environment.