On-Call Patient Services Scheduler

HealthPartners; Coon Rapids (MN); On-site; USD 22,000 - 32,000; Full time

Job summary

HealthPartners is seeking an on-call Medical Receptionist to support patient check-in, appointment scheduling, and registration at the HPMG Clinics. The role requires strong communication, accuracy, and the ability to handle multiple tasks in a busy environment.

Ideal candidates will have a high school diploma or equivalent, 1–2 years in medical reception or customer service, and experience with data lookup and entry on computer systems. Proficiency in English is essential.

Qualifications

• High School diploma or GED required.
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program.
• Two years experience as a medical receptionist or in a customer service role.
• Experience using data lookup and data entry on computer systems.

Responsibilities

• Check-in and Co-pay administration using the clinic system.
• Schedule appointments and manage registrations.
• Verify patient information and insurance eligibility.
• Coordinate communication within the clinic and with patients.

Skills

Excellent oral communication skills

Excellent written communication skills

Organizational skills

Ability to work under pressure

Multitasking

Education

High School diploma or GED

Graduate of medical reception or customer service training

Tools

Mainframe/PC data lookup

Job description

HealthPartners is seeking an on-call Medical Receptionist to support patient check-in, appointment scheduling, and registration at the HPMG Clinics. The role requires strong communication, accuracy, and the ability to handle multiple tasks in a busy environment.

Ideal candidates will have a high school diploma or equivalent, 1–2 years in medical reception or customer service, and experience with data lookup and entry on computer systems. Proficiency in English is essential.