Operations & Volunteer Coordinator III

American Red Cross; City of Utica (NY); On-site; USD 34,000 - 44,000; Full time

Job summary

The American Red Cross in New York is seeking an experienced operations professional to lead daily support services and regional administrative functions. You will oversee budgets, facilities, HR, IT and records management while guiding volunteers to ensure compliant, efficient operations.

Ideal candidates will have strong MS Office skills, budget experience, and the ability to collaborate with diverse teams across the region. Some travel is required.

Qualifications

• Education: High School or equivalent; associate degree preferred or equivalent experience.
• Minimum 5 years in financial or facilities/administrative ops in non-profit or similar environment.
• Travel across region required; willingness to work with volunteers and boards.
• Strong planning, organizational and interpersonal skills with attention to detail.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook); knowledge of employment laws.

Responsibilities

• Monitor budget and expenditure, approve procurement transactions, prepare forecasts, and ensure programs stay within budget.
• Coordinate facility activities, establish procedures, approve maintenance, manage vendor relationships.
• Provide training to volunteers to handle administrative tasks aligned with strategic goals.
• Analyze fleet records, training, maintenance, and personnel management.
• Support event planning, insurance certificates, financial collection processes, and regulated forms.
• Train staff on business software and escalate regional phone/computer issues.

Skills

Planning & organization

Attention to detail

Interpersonal skills

MS Office proficiency

Teamwork

Communication

Education

High School or equivalent

Associate’s degree in Accounting, Business or Public Administration

Tools

EMAX

SharePoint

Teams

Coupa

Concur

Excel

Outlook

Job description

The American Red Cross in New York is seeking an experienced operations professional to lead daily support services and regional administrative functions. You will oversee budgets, facilities, HR, IT and records management while guiding volunteers to ensure compliant, efficient operations.

Ideal candidates will have strong MS Office skills, budget experience, and the ability to collaborate with diverse teams across the region. Some travel is required.