Coordinator III, Business Operations

American Red Cross; City of Watertown (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

401K with up to 6% match

Paid Time Off (PTO)

Holidays 11 paid holidays

Volunteer-aligned benefits

Job summary

The American Red Cross is seeking a Regional Operations lead to oversee the daily administration and budgeting for multiple offices. You will manage facilities, fleet, HR, IT, and records, while guiding volunteers and ensuring compliance with federal and local regulations.

Ideal candidates have at least 5 years in nonprofit financial or facilities operations, proficient MS Office skills, and the ability to collaborate across teams. This role requires regional travel and a strong service mindset.

Qualifications

• Education: High School or equivalent required; Associate’s degree preferred.
• Experience: 5+ years in financial, facilities, or administrative operations in community organizations or nonprofits.
• Skills: Strong MS Office, vendor relations, knowledge of employment laws, ability to work with volunteers.

Responsibilities

• Monitor budget and expenditures; approve procurements and forecasts.
• Coordinate facility operations and vendor relationships; plan real estate needs.
• Train volunteers for administrative tasks aligned with strategic goals.
• Assist with fleet management and IT support.
• Support events and insurance certificate processes; ensure compliance."

Skills

MS Office Suite

Budgeting

Vendor management

Interpersonal skills

Education

High School or equivalent

Associate’s degree in Accounting, Business or Public Administration preferred

Tools

EMAX or similar facilities/work order systems

SharePoint/Teams

Job description

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview)

Lead the daily operation of support services and business office operations for regional administrative functions. Support budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, Human Resources, Information Technology, and records/reports. Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

This role is not eligible for relocation assistance

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Monitor budget and expenditure, approve procurement transactions, prepare forecasts, and ensure programs are executed within budget. Maintain, and distribute operational processes and procedures and ensure adherence. Provide guidance for grant reporting and respond to requests for information and/or documentation, delegating to volunteers as appropriate.
• Support coordination of activities of the facility, establish work procedures, approve all maintenance, develop relationships with new vendors, analyze data to inform future decisions, plan for real estate transactions, achieve objectives set forward by management, and meet with other divisions to discuss shared services.
• Provide training to volunteers to handle the administrative transactions necessary for the business, ensuring that their efforts are well-coordinated with the strategic business goals.
• Analyze fleet inventory records, training, maintenance, and management of the fleet and personnel.
• Support planning and preparation for events including the training volunteers to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol.
• Train staff in use of business software application systems and support the escalation for regional phone and computer issues.

Scope

Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization.

PAY INFORMATION: PAY INFORMATION:

The salary range for this position is (New York): $24.62-$32.00

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications)

Education: High School or equivalent required. Associate’s degree in Accounting, Business or Public Administration preferred or equivalent combination of education and related experience.

Experience: Minimum 5 years of financial or facilities business operations/administrative experience in community organizations, government agencies, non-profit, business or equivalent combination of education and related experience required. Experience is preferred working effectively with volunteers and board members.

Management Experience: N/A

Skills & Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws. Ability to work on a team.

Travel: Travel is required throughout the Region with some travel outside of Region.

Physical Requirements

Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE: (Preferred Qualifications):

• Strong organizational and analytical skills with the ability to manage multiple priorities.
• Experience with Accounts Payable processes and financial administration.
• Experience working with vendors, including obtaining quotes, reviewing proposals, and managing vendor relationships.
• Experience using EMAX or similar facilities/work order management systems.
• Proficient in Microsoft Office Suite, SharePoint, Teams, Coupa, and Concur; experienced in record management, transaction processing, and expense administration.
• Ability to collaborate effectively with cross-functional teams, including Operations and Facilities.

Benefits For You

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights