Operations Training & Compliance Lead

SBM Management Services, LP; USA; Vor Ort; USD 90.000 - 100.000; Vollzeit

Zusammenfassung

SBM Management Services, LP is seeking a Training Manager, Operations to coordinate and drive site-level training, ensuring safety and contractual compliance. You will lead new employee orientation, support managers in delivery, and manage scheduling and tracking of mandated training programs.

You will maintain comprehensive reporting across staffing, training completion, inspections, safety metrics, and equipment maintenance while partnering with operations leaders to identify gaps and improve

Qualifikationen

• Bachelor’s degree in business, communications, or a related field with 2–5 years of experience
• May be required to have a valid driver’s license
• Ability to ensure full training and safety compliance
• Ability to manage multiple priorities in a fast-paced environment
• Ability to analyze gaps and implement corrective actions
• Ability to collaborate cross-functionally and influence operational leaders
• Ability to maintain accuracy and composure under pressure
• Effective training facilitation and manager coaching
• Knowledge of adult learning principles and training delivery best practices
• Knowledge of safety, compliance, and contractual reporting requirements
• Familiarity with operational workflows in shift-based environments
• Experience with training tracking, documentation control, and audit readiness
• Strong written communication and reporting skills
• Ability to maintain organization and time management with strict deadline adherence
• Data tracking, analysis, and process improvement skills
• Experience with problem-solving and escalation management

Aufgaben

• Assist in the planning, development and roll-out of training initiatives.
• Provide training, coaching and support to Managers on training delivery expectations, manual transcript validation, best practices, and program execution.
• Work with existing training processes and systems to develop and improve process flows.
• Communicate new content and required training to organization and stakeholders.
• Help identify needs for new content development and supports creation of content as needed.
• Provide proactive solutions and recommendations to quickly navigate through challenges encountered within the Training program.
• Seek feedback often and adjust approach based on needs of the field and organization.
• Partner with the Safety Manager on the schedule of the stand downs and ensure a roster is completed and signed off by associates to denote completion.
• Responsible for collecting the huddle sign in sheets / route assignments on a daily basis.
• The Training Manager will be responsible for getting this information from the Ops/managers and Supervisors within the first hour of shift start.
• Responsible for setting day 1 expectations and conducting New Employee Orientation.
• Primary point of contact on second shift for operational escalations.
• The above list is not all inclusive - other duties as assigned.

Kenntnisse

Bilingual

Safety compliance

Training delivery

Time management

Cross-functional collaboration

Documentation & reporting

Process improvement

Problem solving

Communication

Ausbildung

Bachelor’s degree in business/communications or related field

Jobbeschreibung

SBM Management Services, LP is seeking a Training Manager, Operations to coordinate and drive site-level training, ensuring safety and contractual compliance. You will lead new employee orientation, support managers in delivery, and manage scheduling and tracking of mandated training programs.

You will maintain comprehensive reporting across staffing, training completion, inspections, safety metrics, and equipment maintenance while partnering with operations leaders to identify gaps and improve