Training Manager, Operations

SBM; Indianapolis (IN); On-site; USD 90,000 - 100,000; Full time

Job summary

SBM Management Services, LP is hiring a Training Manager, Operations in Indianapolis, on-site, offering $90,000–$100,000 yearly. You will coordinate site-level training, lead new-employee orientation, and work with managers to improve training delivery and safety compliance.

You will develop content, track training completion, and provide reporting to ensure contractual and operational standards are met. This role partners with safety and operations to drive training excellence.

Qualifications

• Bachelor’s degree in business, communications, or a related field from a four-year college or university.
• 2–5 years of experience in training or operations.
• May be required to have a valid driver’s license.

Responsibilities

• Assist in the planning, development and roll-out of training initiatives.
• Provide training, coaching and support to Managers on training delivery expectations, manual transcript validation, best practices, and program execution.
• Work with existing training processes and systems to develop and improve process flows.
• Communicate new content and required training to organization and stakeholders.
• Help identify needs for new content development and supports creation of content as needed.
• Provide proactive solutions and recommendations to quickly navigate through challenges encountered within the Training program.
• Seek feedback often and adjust approach based on needs of the field and organization.
• Partner with the Safety Manager on the schedule of the stand downs and ensure a roster is completed and signed off by associates to denote completion.
• Responsible for collecting the huddle sign in sheets / route assignments daily.
• The Training Manager will be responsible for getting this information from the Ops/managers and Supervisors within the first hour of shift start.
• Responsible for setting day 1 expectations and conducting New Employee Orientation.

Skills

Training delivery

Coaching managers

Cross-functional collaboration

Safety compliance

Education

Bachelor's degree

Job description

Training Manager, Operations# Careers## Training Manager, OperationsApply: Indianapolis, IN: Full time: Posted Yesterday: JR108548# **Title:**Training Manager, Operations# **Job Description:**NOW HIRING: Training Manager - OperationsCompensation: $90,000-$100,000 per year This role will be an on-site opportunity to directly influence operational excellence through committed training rotations, reporting and on-going initiatives to lead and support on-the-go. **Job Overview**The Training Manager is responsible for coordinating and executing site-level training initiatives while ensuring compliance with contractual, operational, and safety requirements. This role leads new employee orientation, supports managers in effective training delivery, and oversees the scheduling and tracking of required training programs, including mandated topics and safety stand-downs. The position serves as a key operational partner by proactively identifying training gaps, improving processes, and adjusting programs based on field feedback. In addition, the Training Manager maintains comprehensive reporting and documentation to ensure contractual compliance, operational transparency, and safety accountability. This includes managing daily, weekly, and monthly reports related to staffing, training completion, inspections, consumables, safety metrics, equipment maintenance, and performance tracking, while serving as a escalation point to support ongoing operations. **Roles & Responsibilities**To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. **Training Role & Responsibilities:*** Assist in the planning, development and roll-out of training initiatives.* Provide training, coaching and support to Managers on training delivery expectations, manual transcript validation, best practices, and program execution.* Work with existing training processes and systems to develop and improve process flows.* Communicate new content and required training to organization and stakeholders.* Help identify needs for new content development and supports creation of content as needed.* Provide proactive solutions and recommendations to quickly navigate through challenges encountered within the Training program.* Seek feedback often and adjust approach based on needs of the field and organization.* Partner with the Safety Manager on the schedule of the stand downs and ensure a roster is completed and signed off by associates to denote completion.* Responsible for collecting the huddle sign in sheets / route assignments on a daily basis. The Training Manager will be responsible for getting this information from the Ops/managers and Supervisors within the first hour of shift start.* Responsible for setting day 1 expectations and conducting New Employee Orientation.* Primary point of contact on second shift for operational escalations.* The above list is not all inclusive – other duties as assigned. **Qualification**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. **Education and/or Experience**Bachelor’s degree in business, communications, or a related field from a four-year college or university with 2 – 5 years of experience; or equivalent combination of education and experience. **Certificates, Licenses, Registrations**May be required to have a valid driver’s license. **Knowledge, Skills, and Abilities**Bilingual preferredAbility to ensure full training and safety complianceAbility to manage multiple priorities in a fast-paced environmentAbility to analyze gaps and implement corrective actionsAbility to collaborate cross-functionally and influence operational leadersAbility to maintain accuracy and composure under pressureEffective training facilitation and manager coachingKnowledge of adult learning principles and training delivery best practicesKnowledge of safety, compliance, and contractual reporting requirementsFamiliarity with operational workflows in shift-based environmentsExperience with training tracking, documentation control, and audit readinessStrong written communication and reporting skillsAbility to maintain organization and time management with strict deadline adherenceData tracking, analysis, and process improvement skillsExperience with problem-solving and escalation management **Supervisory Responsibilities**Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; accurately reviewing and approving employee time daily; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements. **Physical Demands & Work Environment**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.# **Benefits:**SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers Careers – SBM***SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.***