Shift Operations Leader - Facilities & Compliance

SBM Management Services, LP; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits packages

Company website information for SBM

Job summary

SBM Management Services, LP is seeking an Operations Manager – Shift to direct company programs and enforce policy ensuring contract compliance with customers. You will plan schedules, assign routes, inspect facilities for safety and quality, and conduct audits to ensure work meets standards.

The role requires a Bachelor's degree in business or related field and 2–5 years of experience with strong leadership and communication skills.

Qualifications

• Bachelor’s degree in business, communications, or a related field
• 2–5 years of experience in a similar role
• Valid driver’s license may be required

Responsibilities

• Plan and develop work schedules to ensure adequate service
• Prepare schedules for service personnel, assigns personnel to routes
• Inspect and evaluate physical condition of establishment for program compliance, i.e., safety, quality, and service
• Conduct quality audits to ensure all work has been completed and quality meets expectations
• Audit and maintain inventory supply and equipment
• Investigate new and promotes improved equipment and methods
• Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
• Implement organization policies and goals
• Analyze and facilitate budget requests to identify areas in which reductions can be made
• Assist in the promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry
• Inspect plant and evaluate use of space and facilities
• Assist with plans, budgets, and schedules modifications including cost estimates bid sheets and contracts
• Ensure that site meets budget goals on a sustaining basis
• Assist in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
• Coordinate program specifications, requirements for proposals and contracts, and associated documents
• Compile data for preparing estimates
• Maintain and report on financial part of business, such as, labor hours, overhead, supplies, expenses, billing, forecasting and any changes to these areas
• Maintain a safe work environment for self and employees
• Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Direct supervisory management engaged in support of facilities programs
• Act as liaison between company, customers, clients, employees, and subcontractors
• Maintain contract and contractor status databases
• Review all correspondence concerning contractors and responds as appropriate
• Establish and maintain contact with contractors to ensure the smooth working of the contract process
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
• Assist with human resource concerns and issues

Skills

Verbal Communication

Written Communication

Customer Service

Problem Solving

Time Management

Project Management

Planning

Presentation

Interviewing

Coaching

Training

Microsoft Office

Computer Skills

Bilingual

Education

Bachelor’s degree in business, communications, or a related field

Tools

Microsoft Office

Job description

SBM Management Services, LP is seeking an Operations Manager – Shift to direct company programs and enforce policy ensuring contract compliance with customers. You will plan schedules, assign routes, inspect facilities for safety and quality, and conduct audits to ensure work meets standards.

The role requires a Bachelor's degree in business or related field and 2–5 years of experience with strong leadership and communication skills.