Operations & Compliance Lead

SBM Management Services, LP; San Francisco (CA); On-site; USD 81,000 - 99,000; Full time

Job summary

SBM Management Services, LP in San Francisco seeks an Operations Manager to direct company programs and ensure total compliance with contract duties between SBM and its customers.

The role involves planning work schedules, supervising service personnel, and monitoring safety, quality, and service standards. Responsibilities include budgeting, cost control, and coordinating with contractors to maintain optimal operations.

Qualifications

• Bachelor's degree in business, communications, or related field required.
• Strong verbal and written communication skills essential.
• Experience in customer service, problem solving, and time management advantageous.

Responsibilities

• Plans and develops work schedules to ensure adequate service.
• Prepares schedules for service personnel and assigns routes.
• Inspects establishment for safety, quality, and service compliance.
• Conduct quality audits to ensure work is complete and quality meets expectations.
• Audits inventories, supplies, and equipment.
• Investigates and promotes improved equipment and methods.
• Review service requests and address issues with the manager.
• Assist in budgeting and cost reduction planning.
• Maintain and report financials such as labor hours, overhead, and expenses.
• Ensure site meets budget goals and safety requirements.

Skills

Communication skills

Customer service

Project management

Time management

Training skills

Bilingual a plus

Education

Bachelor's degree in business, communications, or related field

Tools

Microsoft Office

Job description

SBM Management Services, LP in San Francisco seeks an Operations Manager to direct company programs and ensure total compliance with contract duties between SBM and its customers.

The role involves planning work schedules, supervising service personnel, and monitoring safety, quality, and service standards. Responsibilities include budgeting, cost control, and coordinating with contractors to maintain optimal operations.