Operations Support Specialist - Fast-Paced Freight Onboarding

Highway App, Inc.; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Highway App, Inc. in Dallas, TX is seeking an Operations Support Representative to handle customer calls and manage inbound support cases. The role involves representing Highway well in external communications and maintaining a proactive, responsive, and organized approach in a fast-paced setting.

The position requires fluency in English and preferrably bilingual abilities (Spanish or Punjabi). It is an in-office, full-time role with some after-hours on-call work, aligned with the company’s

Qualifications

• Fluent in English is required.
• Bilingual in Spanish or Punjabi preferred to assist diverse customers.
• Highly organized with ability to manage multiple priorities under tight deadlines.

Responsibilities

• Take customer calls and manage inbound support cases.
• Represent Highway well in external communications.
• Demonstrate proactive, positive and diligent attitude in a fast-paced environment.
• Demonstrate responsiveness in internal and external communications and manage tasks efficiently.

Skills

Fluent in English

Bilingual: Spanish or Punjabi

Job description

Highway App, Inc. in Dallas, TX is seeking an Operations Support Representative to handle customer calls and manage inbound support cases. The role involves representing Highway well in external communications and maintaining a proactive, responsive, and organized approach in a fast-paced setting.

The position requires fluency in English and preferrably bilingual abilities (Spanish or Punjabi). It is an in-office, full-time role with some after-hours on-call work, aligned with the company’s