Operations Support Specialist

FedEx Corporation; Wayne (NJ); On-site; USD 25,000 - 34,000; Full time

Job summary

FedEx Corporation in Wayne, NJ is seeking a clerical/administrative associate to support hub and station operations, linehaul, records management, QA and customer service. You will act as the first line of contact for customers, handle inquiries, and help resolve issues to optimize delivery times.

Responsibilities include data entry, report preparation, and ensuring proper records management and scan statuses.

Qualifications

• High School Diploma or GED required.
• Experience in clerical or customer service roles preferred.
• Proficiency with Microsoft Office and data entry is expected.

Responsibilities

• Provide clerical support across management and operations functions (photocopying, filing, faxing, emailing, answering calls).
• Enter and review data in systems to support functional areas; compile reports for management.

Skills

Customer service

Data entry

Microsoft Office

Time management

Multi-tasking

Telephone handling

Education

High School Diploma or GED

Tools

Web-based applications

Job description

FedEx Corporation in Wayne, NJ is seeking a clerical/administrative associate to support hub and station operations, linehaul, records management, QA and customer service. You will act as the first line of contact for customers, handle inquiries, and help resolve issues to optimize delivery times.

Responsibilities include data entry, report preparation, and ensuring proper records management and scan statuses.