Operations Support Specialist

The Addison Group; Houston (TX); In loco; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

The Operations Support Specialist at Addison Group provides essential administrative and operational support, handling candidate onboarding, compliance, and office coordination to keep daily operations running smoothly. The role requires strong communication, organization, and proactive problem-solving in a fast-paced environment, with focus on accuracy, confidentiality, and teamwork across functions.

You will work with HR policies and ensure timely processing of requests.

Competenze

• Four-year degree or equivalent.
• Professional oral and written communication skills.
• Proficient in Microsoft 365.
• Organized and detail-oriented.

Mansioni

• Oversee candidate onboarding and compliance processes according to HR policies.
• Verify and maintain candidate information and documentation with confidentiality.
• Support timecard processes and coordinate with recruiters as needed.
• Publish and maintain jobs on approved job boards and monitor responses.
• Provide front desk coverage and greet visitors in a courteous, timely manner.
• Assist with office operations and internal culture projects as needed.
• Regularly coordinate with the Business Support Manager on policy updates.

Conoscenze

Oral & written communication

Microsoft 365

Organized & detail-oriented

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

The Operations Support Specialist plays a vital role in ensuring the efficiency and success of daily operations at Addison Group. This position provides comprehensive administrative and operational support, overseeing critical tasks such as candidate onboarding, compliance, and office coordination. By managing time-sensitive requests and maintaining accurate documentation, the Operations Support Specialist enables the team to operate effectively. The ideal candidate is detail-oriented, organized, and proactive, with the ability to prioritize responsibilities in a fast-paced environment to ensure seamless support across all functions.

Responsibilities:

• Oversee all aspects of the candidate onboarding and compliance process including initiation, candidate follow-up, and tracking, in compliance with HR policies
• Verify and complete pre-employment screening and Form I-9s, when applicable
• Maintain all confidential information for candidates, including pre-employment screening and Form I-9 documentation
• May assist with the candidate timecard process including reporting, contacting candidates, and notifying recruiters
• Publish and maintain jobs on approved job boards
• Assist with completing unemployment claims
• Assist with ad hoc projects, as needed
• Serve as back-up for local office coverage needs, as needed
• Assist with front desk coverage and ensure calls are answered and office visitors are greeted courteously and in timely manner
• Assist with maintaining an orderly office environment
• Assist with internal culture projects in partnership with the local Managers, as needed
• Regularly meet with Business Support Manager for any new policies, updates, or changes to any internal process

Requirements:

• Four-year degree or equivalent
• Professional oral and written communication skills
• Proficient in Microsoft 365
• Organized and detail-oriented

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.