Operations Support Associate

Brobston Group; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group in Tucson, AZ is seeking an Operations Support Associate to help ensure smooth day-to-day retail store operations. This role focuses on inventory management, stockroom organization, and store presentation to support the selling floor.

You will assist customers, process transactions, collaborate with team members, and help maintain a clean, welcoming environment for shoppers and staff.

Qualifications

• Back-of-house or similar experience in a complex, high-volume environment is preferred.
• Ability to communicate effectively and build positive relationships with customers and staff.
• Ability to lift or climb as needed and move throughout store, stockroom, fitting rooms, and office.
• Flexibility to work days, evenings, weekends, and potential overnight shifts.

Responsibilities

• Process deliveries, freight, merchandise tagging, RFID scans, replenishment, and inventory transfers.
• Maintain organized inventory in the stockroom and on the sales floor, and support stock checks and merchandise delivery.
• Assist customers, process transactions, and help maintain clean, welcoming sales floors and fitting rooms.
• Participate in visual merchandising and uphold store presentation standards.
• Collaborate with team members and support front- and back-of-house operations.

Job description

Summary

The Operations Support Associate helps ensure smooth day-to-day retail store operations. This primarily non-selling role supports inventory management, stockroom organization, sales floor replenishment, customer service, and store presentation.

Responsibilities

• Process deliveries, freight, merchandise tagging, RFID scans, replenishment, and inventory transfers.
• Maintain organized inventory in the stockroom and on the sales floor, and support stock checks and merchandise delivery.
• Assist customers, process transactions, and help maintain clean, welcoming sales floors and fitting rooms.
• Participate in visual merchandising and uphold store presentation standards.
• Collaborate with team members and support front- and back-of-house operations.

Requirements

• Back-of-house or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Ability to communicate effectively and build positive relationships with customers and store personnel.
• Ability to lift or climb as needed and maneuver throughout the sales floor, stockroom, fitting rooms, and office.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts.