Operations Support Associate

Brobston Group; Glendale (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

Brobston Group in Glendale, AZ seeks an Operations Support Associate to help ensure smooth day-to-day retail store operations, focusing on inventory processing, stockroom organization, and customer service.

This role supports sales associates with stock checks, replenishment, and deliveries, participates in visual merchandising, and helps maintain store presentation and efficiency.

Qualifications

• Back-of-house or similar experience in a high-volume specialty environment preferred.
• Effective communication and ability to build positive relationships with customers and colleagues.
• Ability to lift or climb as needed and work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts.

Responsibilities

• Process deliveries, merchandise, RFID inventory scans, replenishment, transfers, and ship-to-home orders.
• Maintain organized inventory, stockroom cleanliness, and store presentation standards.
• Support sales associates with stock checks and merchandise delivery, and assist customers when needed.
• Participate in visual merchandising, training, and other store operations as business needs require.

Skills

Communication skills

Customer service

Job description

Summary

The Operations Support Associate helps ensure smooth day-to-day retail store operations. This primarily non-selling role supports inventory processing, stockroom organization, sales floor replenishment, and customer service.

Responsibilities

• Process deliveries, merchandise, RFID inventory scans, replenishment, transfers, and ship-to-home orders.
• Maintain organized inventory, stockroom cleanliness, and store presentation standards.
• Support sales associates with stock checks and merchandise delivery, and assist customers when needed.
• Participate in visual merchandising, training, and other store operations as business needs require.

Requirements

• Back-of-house or similar experience in a high-volume specialty environment is preferred.
• Communicate effectively and build positive working relationships with customers and colleagues.
• Ability to lift or climb as needed and work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts.