Operations Support Associate

Brobston Group; Orlando (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

Brobston Group is seeking an Operations Support Associate to help ensure smooth day-to-day operations in a retail environment. The role focuses on inventory management, stockroom organization, customer service, and sales floor standards.

Responsibilities include processing deliveries, replenishment, assisting customers, and maintaining store presentation. A flexible schedule including weekends is required to support high-volume operations.

Qualifications

• Experience in back-of-house or similar high-volume environment preferred.
• Effective communication with customers and team members.
• Flexible schedule including days, evenings, weekends, and possibly overnight shifts.
• Ability to lift or climb as needed and move throughout store and stockroom.

Responsibilities

• Process deliveries, merchandise, RFID scans, transfers, and replenishment activities.
• Maintain organized stockroom and sales floor inventory, and support stock checks and merchandise delivery.
• Assist customers, support sales transactions, and maintain clean, welcoming sales and fitting room areas.
• Participate in visual merchandising and uphold store presentation standards.

Skills

Communication

Customer service

Inventory management

Stockroom organization

RFID scanning

Merchandise replenishment

Visual merchandising

Store presentation

Job description

Summary

The Operations Support Associate helps ensure smooth day-to-day operations in a retail store. This primarily non-selling role supports inventory management, stockroom organization, customer service, and sales floor standards.

Responsibilities

• Process deliveries, merchandise, RFID scans, transfers, and replenishment activities.
• Maintain organized stockroom and sales floor inventory, and support stock checks and merchandise delivery.
• Assist customers, support sales transactions, and maintain clean, welcoming sales and fitting room areas.
• Participate in visual merchandising and uphold store presentation standards.

Requirements

• Back-of-house or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Communicate effectively and build positive working relationships with customers and team members.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts.
• Ability to lift or climb as needed and maneuver throughout the sales floor, stockroom, fitting rooms, and office.