Operations Support

AppleOne Employment Services; Costa Mesa (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Sick pay

Job summary

AppleOne Employment Services in Costa Mesa, CA is seeking an Operations Support professional for a temp-to-hire opportunity. This role is ideal for someone with 1 to 2 years of office, customer service, sales support, or order processing experience who enjoys working with customers, sales teams, and internal departments.

The Operations Support position helps keep orders, purchases, promotions, and related documentation moving smoothly.

Qualifications

• 1–2 years of administrative support, sales support, customer service, or order processing experience.
• Intermediate computer skills including Word, Excel, Outlook, and PowerPoint.
• Ability to learn and work in MCS software, with training provided.

Responsibilities

• Review customer orders for accuracy and coordinate with internal teams to resolve pricing, documentation, or order issues.
• Submit and process purchase orders, promotions, new item paperwork, and customer portal updates.
• Communicate with customers, clients, sales staff, and internal departments to support service levels and resolve issues.
• Prepare reports, track order status, identify missing orders, and provide data to the sales team.

Skills

Microsoft Word

Excel

Outlook

PowerPoint

MCS software

Attention to detail

Communication (phone & email)

multitasking

Education

1–2 years administrative support experience

Tools

Microsoft Office

Job description

Job Summary

A growing organization in Costa Mesa, CA is seeking an Operations Support professional for a temp-to-hire opportunity. This administrative support role is ideal for someone with 1 to 2 years of office, customer service, sales support, or order processing experience who enjoys working with customers, sales teams, and internal departments.

The Operations Support position plays an important role in keeping orders, purchase orders, promotions, documentation, and customer communications moving accurately and efficiently. This is a great opportunity to join a collaborative office environment where training is provided, teamwork is valued, and dependable employees have the potential to grow into a long-term role.

The right candidate will be organized, detail-oriented, customer-focused, and comfortable shifting between order review, reporting, customer communication, sales support, and front office tasks throughout the day.

Key Responsibilities

• Review customer orders for accuracy and work with internal teams to resolve pricing, documentation, or order-related issues.
• Submit and process purchase orders, promotions, new item paperwork, and customer portal updates.
• Communicate with customers, clients, sales employees, and internal departments to support service levels and resolve issues.
• Prepare reports, track order status, identify missing orders, and provide data to the sales team as needed.
• Support sales teams with product information, presentation documentation, promotional calendars, and related administrative needs.
• Assist with front office coverage, incoming calls, package receiving, conference room setup, virtual meetings, and general office support.

Compensation and Benefits

• Pay: $24 per hour.
• Job type: Temp-to-hire.
• Initial temporary assignment is expected to last approximately 3 to 4 months, with potential for temp-to-hire for the right candidate.
• Location: Costa Mesa, CA.

Required Qualifications and Skills

• Review and process customer orders, purchase orders, promotions, and new item paperwork.
• Support sales teams with documentation, reporting, product information, and customer portal updates.
• Communicate with customers, clients, sales employees, and internal departments to resolve issues and maintain service levels.
• 1 to 2 years of administrative support, sales support, customer service, order processing, or related office experience.
• Intermediate computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to learn and work in MCS software, with training provided.
• Strong attention to detail and accuracy when reviewing orders, reports, and documentation.
• Professional communication skills by phone and email.
• Ability to multitask, prioritize daily responsibilities, and shift between varied administrative tasks.
• Dependable, organized, customer-focused, and willing to help where needed.
• Comfortable working with sales teams, customers, clients, and internal business partners.

Preferred Qualifications

• Previous experience supporting a sales department, account executives, customer orders, promotions, or manufacturer-related purchase order processes.
• Experience preparing reports, tracking order status, or working with customer portals.
• Prior office experience in a fast-paced administrative, customer service, or sales operations environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.