Operations Supervisor-White Oaks

Victoria's Secret; Springfield (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Victoria's Secret in Springfield, IL is seeking an Operations Supervisor who will lead store operations and ensure readiness across back‑of‑house workflows. You will drive shipments, replenishment, inventory accuracy, and adherence to safety standards.

The role emphasizes coaching associates, maintaining merchandising standards, and collaborating with cross‑functional teams to execute daily tasks and store initiatives.

Qualifications

• Experience leading store operations and ensuring readiness.
• Proven ability to manage stock, shipments, and replenishment.
• Ability to coach associates and model company values.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.

Skills

Operational leadership

Inventory management

Coaching & development

Compliance & safety

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned