Operations Supervisor-Saddle Creek

Victoria's Secret; Germantown (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Victoria's Secret in Germantown, TN is seeking an Operations Supervisor who leads with our values and supports execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

You will execute shipment and replenishment, maintain back-of-house standards and inventory accuracy, and ensure cleanliness, safety, and compliance. The position may expand to lead broader business aspects depending on store size.

Qualifications

• Leadership experience in retail or store operations.
• Experience maintaining inventory accuracy and back-of-house standards.
• Ability to coach and develop associates and leaders.
• Strong focus on cleanliness, safety, and compliance.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Store leadership

Inventory management

Team coaching

Cross-functional collaboration

Policy compliance

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned