Operations Supervisor-Fig at 7th

Victoria's Secret; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Victoria's Secret is seeking an Operations Supervisor in Los Angeles who leads by example and drives store readiness. This values-based leadership role reports to the Store Manager and focuses on executing shipments, replenishment, and inventory discipline.

You will maintain back-of-house standards, ensure cleanliness, safety, and compliance, and escalate issues as needed while coaching associates and collaborating with partners to deliver a seamless customer experience.

Qualifications

• Must demonstrate a values-based leadership style.
• Strong focus on store readiness and operational excellence.
• Experience coaching and developing associates and leaders.
• Ability to identify and address operational issues promptly.

Responsibilities

• Execute shipment, replenishment, and stock organization.
• Maintain back-of-house standards and inventory accuracy.
• Support cleanliness, safety, and compliance in-store.
• Identify and escalate operational issues to leadership.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Inventory management

Team leadership

Store operations

Communication

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned