Operations Supervisor-Cross County

Victoria's Secret; City of Yonkers (NY); On-site; USD 52,000 - 65,000; Full time

Job summary

Victoria's Secret is seeking an Operations Supervisor to lead store operations and ensure readiness. The role collaborates with the Store Manager and cross-functional partners to execute shipments, replenish stock, and maintain back-of-house standards.

You will coach associates, uphold safety and cleanliness standards, and escalate issues as needed. Responsibilities vary with store size and business complexity, and may include broader leadership duties.

Qualifications

• Frontline leadership and people management experience preferred.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned