Operations Supervisor

Jobtailor; Stillwater (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor in Stillwater, OK is seeking a qualified plasma center professional to supervise donor flow, ensure adherence to FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures. You will lead donor selection, plasma collection and records, and train staff.

Responsibilities include documenting records, maintaining a clean facility, and coordinating with Center Manager. This role supports donor satisfaction and quality across the center.

Qualifications

• Must have HS diploma or GED.
• Phlebotomist, Donor Processor, Plasma Processor, Designated Trainer certifications required.
• Typically 4 years of related phlebotomy/donor/plasma processing experience.
• Demonstrated ability to handle difficult situations.

Responsibilities

• Maintain the ability to perform any/all tasks within the plasma center.
• Fulfill production employee duties and supervise donor flow.
• Maintain familiarity with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures.
• Supervise donor selection, plasma collection, and manufacturing records.
• Attend required training sessions and staff meetings.
• Ensure accurate and thorough documentation of necessary records.
• Help maintain a neat and clean facility and keep equipment in good working order.
• Submit timely and accurate reports to the Center Manager and/or Assistant Manager.
• Assist in controlling center donor funds.
• Assist in training new employees and retraining current employees.
• Communicate with other service areas to ensure accurate documentation and quality.
• Build rapport with donors to support customer satisfaction and long-term donation.
• Report unsafe situations or conditions to area lead, supervisor, or manager.
• May be trained to repair plasma center equipment.
• Assist management with tasks necessary to pursue company objectives.

Skills

Phlebotomy

Donor Processing

Plasma Processing

Documentation Accuracy

Equipment Maintenance

Biological Fluid Handling

Cold Environment Work

PPE Usage

Report Submission

Record Keeping

Education

High school diploma or GED

Phlebotomist Certification

Donor Processor Certification

Plasma Processor Certification

Designated Trainer Certification

Tools

Laboratory Equipment

Office Equipment

Plasma Freezers

Job description

• Maintain the ability to perform any/all tasks within the plasma center
• Fulfill production employee duties and supervise donor flow
• Maintain familiarity and compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
• Supervise donor selection, plasma collection, and manufacturing records
• Attend required training sessions and staff meetings
• Ensure accurate and thorough documentation of necessary records
• Help maintain a neat and clean facility and keep equipment in good working order
• Submit timely and accurate reports to the Center Manager and/or Assistant Manager
• Assist in controlling center donor funds
• Assist in training new employees and retraining current employees
• Communicate with other service areas to ensure accurate documentation and quality
• Build rapport with donors to support customer satisfaction and long-term donation
• Report unsafe situations or conditions to area lead, supervisor, or manager
• May be trained to repair plasma center equipment
• Assist management with tasks necessary to pursue company objectives

Requirements

• High school diploma or GED
• Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
• Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
• Demonstrated proficiency handling difficult situations
• Ability to work in a plasma center with exposure to biological fluids and infectious organisms
• Ability to work with electrical office and laboratory equipment
• Ability to work in extreme cold below 32 degrees F while performing functions in plasma freezers
• Ability to use required personal protective equipment, including protective eyewear, garments, gloves, and cold-gear
• Ability to stand for up to 4 to 6 hours per day and sit for 1 to 2 hours per day
• Ability to bend and twist the neck for 1 to 2 hours per day
• Frequent hand movement and precise coordinated finger, hand, and wrist movements
• Frequent foot movement; ability to squat, crouch, or sit on one's heels on rare occasion
• Ability to lift 15 lbs., with a maximum lift of 50 lbs.
• Hearing acuity essential
• Correctable near and far vision; color perception/discrimination
• Ability to communicate information and ideas clearly
• Ability to listen to and understand spoken information
• Ability to work independently and follow oral or written instructions
• Ability to perform a wide range of tasks under variable demands and changing conditions
• Ability to relate sensitive information to diverse groups

Core Competencies

Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of maintaining accurate documentation and training staff to uphold operational standards in a plasma center environment.

Highest-signal resume keywords

• Certified Phlebotomist
• Donor Processing
• Plasma Processing
• Compliance with FDA Regulations
• Training and Supervising Staff

ATS Optimization Keywords

Hard Skills

• Phlebotomy
• Donor Processing
• Plasma Processing
• Documentation Accuracy
• Equipment Maintenance
• Biological Fluid Handling
• Cold Environment Work
• Personal Protective Equipment Usage
• Report Submission
• Record Keeping

Soft Skills

• Communication
• Problem Solving
• Customer Satisfaction
• Team Collaboration
• Adaptability

Certifications & Qualifications

• Phlebotomist Certification
• Donor Processor Certification
• Plasma Processor Certification
• Designated Trainer Certification

Industry Keywords

• FDA-approved SOPs
• OSHA Compliance
• CGMP
• CLIA
• Plasma Center Operations

Tools & Technologies

• Laboratory Equipment
• Office Equipment
• Plasma Freezers