Senior Operations Supervisor, Plasma Center

Jobtailor

Laredo (TX)

On-site

USD 45,000 - 60,000

Full time

3 days ago

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Job summary

Jobtailor in Texas seeks a Plasma Center Supervisor to lead operations in the Center Manager's absence. You will oversee donor operations, supervise staff, coordinate staffing, and drive throughput and quality in a high-volume plasma center.

The role requires phlebotomy and donor processing certifications, strong regulatory knowledge (FDA SOPs, OSHA, CLIA, CGMP), and a focus on safety, training, and documentation.

Qualifications

Phlebotomy, donor processing, and plasma processing duties.
Thorough knowledge of SOPs and regulatory protocols.
Ability to follow high-volume, regulated medical procedures.
Experience with training and coaching staff.
Proficiency in inventory management and documentation.

Responsibilities

Serve as acting leader in Center Manager's absence when assigned.
Perform all tasks within the plasma center, including production duties and donor-flow supervision.
Oversee donor operations and supervise Operations Supervisors and center staff.
Coordinate staffing, task assignments, break schedules, and team coaching.
Create employee schedules to accommodate donor cycles.
Monitor inventory levels and submit vendor orders.
Inform Center Manager of irregularities and provide corrective actions.
Execute daily plans to achieve donor throughput, quality, and productivity targets.
Partner with Center Manager and Quality team to resolve deviations.
Monitor donor flow and address delays or service issues.
Maintain compliance with FDA SOPs, OSHA, CLIA, CGMP, and company procedures.
Supervise donor selection, plasma collection, and manufacturing records.
Attend required training sessions and staff meetings.
Ensure accurate documentation and timely reporting.
Help maintain facility cleanliness and equipment condition.
Assist with control of center donor funds.
Participate in onboarding, training, and cross-training staff.
Maintain communication with other service areas.
Promote safety, teamwork, and accountability.
Report unsafe situations or conditions.
May be trained to repair plasma center equipment.
Assist the Center Manager with tasks supporting company objectives.

Skills

Phlebotomy

Donor Processing

Plasma Processing

SOP Understanding

Inventory Management

Operational Planning

Documentation Accuracy

Quality Control

Equipment Maintenance

Staff Training

Education

Phlebotomist Certification

Donor Center Technician Certification

Plasma Processor Certification

Designated Trainer Certification

CPR Certification

Job description

Serve as acting leader in the Center Manager's absence when assigned
Perform all tasks within the plasma center, including production employee duties and donor-flow supervision
Oversee donor operations and supervise Operations Supervisors and donor center staff during assigned shifts
Coordinate staffing, task assignments, break schedules, and team coaching
Create employee schedules to accommodate donor cycles
Monitor and adjust inventory levels and submit vendor orders
Inform the Center Manager of irregularities and provide corrective action plans
Execute daily operational plans to achieve donor throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate documentation and timely reporting
Help maintain facility cleanliness and equipment condition
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Maintain communication with other service areas
Promote safety, teamwork, and accountability
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager with tasks supporting company objectives

Requirements

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency handling difficult situations
Proficient in speaking and writing English, with legible handwriting
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible scheduling to meet business needs
Ability to perform in a highly regulated, operations-intensive, high-volume medical business
Ability to work standing for 4 to 6 hours per day and sitting for 1 to 2 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity, color perception/discrimination, and correctable near and far vision
Ability to work independently and follow oral or written instructions

Core Competencies

Demonstrates expertise in donor operations management, including phlebotomy, plasma processing, and compliance with regulatory standards. Proficient in team leadership, scheduling, and maintaining operational efficiency in a high-volume medical environment.

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