Operations Supervisor

Workstream; Avondale (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Scholarship opportunities

Flexible scheduling

Closed on Sundays

Job summary

Chick-fil-A Avondale is seeking a Supervisor who exemplifies our core values and serves guests with a servant’s heart. You will lead daily operations, coach team members, and uphold our service standards in a high-volume environment.

Open interviews are held Tuesdays from 4pm to 5pm. Full-time with weekend/holiday availability. Benefits include flexible scheduling, scholarship opportunities, and competitive pay. Join a team-focused culture that rewards initiative and leadership.

Qualifications

• Smile and friendly demeanor.
• Ability to create eye contact and engage guests.
• Speak enthusiastically and build emotional connections with guests.
• Strong commitment to superior customer service.
• Ability to work in a fast-paced environment with reliability.
• Experience leading teams and coaching team members.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and set a positive shift tone.
• Lead shifts, open/close responsibilities, and act as a role model.
• Maintain clear communication and accountability within the team.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team leadership

Team accountability

Experience in leadership roles

Job description

A Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our leaders are responsible for executing daily operations and keeping team members accountable for each component of operational excellence and our recipe for service. A supervisor’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. They lead by example and set the tone that others will follow.

*We are currently holding open interviews every Tuesday from 4pm-5pm.

Apply and come to our restaurant to be interviewed by one of our hiring directors. If you have a resume you can attach it to your application or bring in a hard copy. Open interviews end at 5pm sharp. Those who have been selected to schedule an interview can also come to open interviews on Tuesdays.

Position Type:

• Full-time
• Weekend and holiday availability

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and restaurant leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken
• Keep team accountable and provide coaching opportunities

Qualifications and Requirements:

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation\
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Minimum 1 year prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.