Supervisor

Ontario Trillium Foundation; Clarksville (TN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Flexible hours

Closed on Sundays

Work directly with Operator

Competitive pay

Scholarship opportunities

Great place to work

Job summary

Chick-fil-A Madison Street is seeking a Supervisor to lead shifts, coach team members, and ensure operations run smoothly. The role involves opening and closing the restaurant, managing cash procedures, and maintaining guest and employee satisfaction.

You will uphold brand standards, train staff, and handle guest concerns with care while ensuring safety and cleanliness. This position rewards dedication with flexible hours and competitive pay, reflecting a strong hospitality culture.

Qualifications

• Experience supervising fast‑food shifts.
• Excellent guest service and communication.
• Ability to open/close store and manage cash.
• Coach and develop team members.
• Adhere to brand standards and safety procedures.

Responsibilities

• Oversee restaurant operations during shifts and ensure smooth execution.
• Open and close the restaurant following established procedures.
• Count and verify cash drawers and ensure proper cash handling procedures are followed.
• Coach and support Team Leaders and Team Members throughout the shift.
• Maintain a welcoming and positive atmosphere for both guests and team members.
• Address and resolve guest concerns with professionalism and care.
• Ensure team members follow operational procedures and brand standards.
• Monitor restaurant cleanliness, food safety, and overall guest experience.
• Communicate effectively with leadership regarding shift performance and team needs.
• Lead by example in hospitality, work ethic, and teamwork.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all company policies and procedures.

Skills

Leadership

Customer service

Cash handling

Coaching

Shift supervision

Tools

POS system

Job description

At Chick-fil-A Madison Street, leadership means serving others first and creating an environment where both guests and team members feel welcomed and supported. We are seeking a Supervisor who fits our culture— someone who leads with positivity, takes ownership during a shift, and ensures the restaurant operates efficiently and safely. Supervisors play a key role in ensuring the restaurant runs smoothly by overseeing shifts, coaching team members, managing cash procedures, and maintaining the welcoming atmosphere Chick-fil-A is known for. This role also includes opening/closing the store, making sure all procedures are completed accurately and the team is set up for success

Responsibilities include:

• Oversee restaurant operations during shifts and ensure smooth execution.
• Open and close the restaurant following established procedures.
• Count and verify cash drawers and ensure proper cash handling procedures are followed.
• Coach and support Team Leaders and Team Members throughout the shift.
• Maintain a welcoming and positive atmosphere for both guests and team members.
• Address and resolve guest concerns with professionalism and care.
• Ensure team members follow operational procedures and brand standards.
• Monitor restaurant cleanliness, food safety, and overall guest experience.
• Communicate effectively with leadership regarding shift performance and team needs.
• Lead by example in hospitality, work ethic, and teamwork.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed on Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work directly with a Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Scholarship Opportunities
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.