Front of House Supervisor

Chick-fil-A; Blaine (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Learn from operators and leaders

Growth and development opportunities

Scholarship opportunities

Free employee meals

Competitive pay

401k

Job summary

Chick-fil-A in Minnesota is seeking a Supervisor who embodies our core values and servant’s heart. You will support senior leadership, coach team members, and drive daily operations with urgency and care.

The role emphasizes hospitality, teamwork, and open communication. We offer a fun environment, flexible scheduling, growth opportunities, and benefits. Join us to influence guests and develop leaders while upholding our high standards.

Qualifications

• Smile and engage guests with warmth and energy.
• Maintain eye contact to build rapport and trust.
• Speak enthusiastically to guests and teammates.
• Make emotional connections with guests to enhance experience.
• Reliable transportation for shifts and responsibilities.
• Ability to work in a fast-paced environment.
• Ability to lift and carry 50 lbs regularly.
• Strong customer service focus and hospitality mindset.
• Coach and develop team members when guiding service.
• Demonstrate teamwork and shared ownership on duties.
• Experience as shift lead/supervisor is preferred but not required.

Responsibilities

• Participate in day-to-day restaurant operations in a high-volume setting.
• Provide prompt, respectful responses to guest needs.
• Assist in training new hires and set a positive shift tone.
• Lead by example as a friendly, encouraging team player.
• Open/close shifts, lead and act as a key holder as needed.
• Count drawers and finalize daily sales accurately.
• Communicate clearly in writing and speaking with team and guests.
• Perform other duties as assigned by leadership.

Skills

Smile

Eye contact

Speak enthusiastically

Guest connections

Reliable transportation

Fast-paced environment

Lift 50 lbs

Customer service

Team member coaching

Team ownership

Previous supervisor experience (pref)

Job description

A Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Supervisors are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Supervisor's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Supervisors lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others


• Flexible scheduling (and closed on Sundays)


• Learning first‑hand from an experienced Operator and Restaurant Leaders


• Intentional growth and development to help you reach your professional goals


• Scholarship opportunities


• Free employee meals


• Competitive pay


• 401k

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant


• Offer immediate and respectful response to Guest's needs


• Assist in training of new hires, set the tone for a shift, and act as a role model for our team


• Be a friendly, encouraging team player


• Open and/or close, lead shifts, key holder


• Count drawers and finalize day


• Excellent communication skills, both written and spoken


• Other duties as assigned

Qualifications and Requirements:

• Smile


• Create and Maintain Eye Contact


• Speak Enthusiastically


• Make Emotional Connections with Guests


• Reliable transportation


• Ability to work in a fast-paced environment


• Have the ability to lift and carry 50 lbs on a regular basis


• Strong people skills with a desire to serve Team Members


• Strong commitment to superior customer service


• Ability to manage Team Member behavioral and performance issues


• Ability to work in a team environment with shared ownership and responsibility


• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.