Operations Specialist: Documents & Logistics

The Suddath Companies; Jacksonville (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with company matching

Weekly pay for hourly employees

Paid Time Off (PTO) and holidays

Tuition reimbursement

Job summary

The Suddath Companies is seeking a Domestic Operations Assistant II for the documents team in Jacksonville, FL. You will support the government services documents workflow and ensure timely, accurate updates in DPS and internal systems.

You will train staff, research delays, and coordinate with service providers to meet shipment requirements, with a focus on efficiency and compliance in daily operations.

Qualifications

• High school diploma or GED; 2–3 years related experience or training.
• Ability to read and interpret documents and communicate clearly.
• Strong teamwork, organization and problem-solving abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Assist in development and process improvements for daily document team tasks.
• Assist in training team members to ensure timeliness and accuracy.
• Research letters of warnings due to delayed system updates and report to management.
• Support daily activities and coordinate tasks within the team.
• Coordinate and maintain relationships with service providers to meet base requirements.
• Monitor and communicate provider timelines to management.
• Provide accurate updates and documentation for internal systems (Movers Suite and Transflo).

Skills

Verbal & written comms

Customer service oriented

Prioritization

Multi-tasking

Teamwork

Analytical thinking

Attention to detail

Relationship management

Education

High school diploma/GED + 2–3 years experience

Tools

Movers Suite

Transflo

Job description

The Suddath Companies is seeking a Domestic Operations Assistant II for the documents team in Jacksonville, FL. You will support the government services documents workflow and ensure timely, accurate updates in DPS and internal systems.

You will train staff, research delays, and coordinate with service providers to meet shipment requirements, with a focus on efficiency and compliance in daily operations.