Operations Assistant I

The Suddath Companies; Jacksonville (FL); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive wage

401(k) matching

Weekly pay

Biweekly pay

Paid Time Off

Company holidays

Tuition reimbursement

Job summary

The Suddath Companies in Jacksonville, FL is seeking a detail-oriented logistics coordinator to monitor and track shipments and ensure on-time delivery.

You will communicate with agents and customers by phone and email, update databases with changes, and support documentation and paperwork across bases. Overtime is required during peak season, with a focus on accuracy and responsiveness.

Responsibilities

• Assist in monitoring and tracking shipment status to ensure delivery dates are met
• Update database with notes regarding changes and communications - weights, dates, addresses changes, etc
• Effectively communicate with agents and customers via telephone and email regarding status of shipment
• Confer with all parties involved to expedite or locate missing, misrouted, or delayed household shipments
• Assist with sending required documentation and paperwork to the bases
• Additional administrative tasks including data entry and phones
• Overtime is required during peak season
• Other duties as assigned

Skills

Excellent

Job description

Why Choose Suddath to "Move" your Career to the Next Level?

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

General position summary:

This role will have responsibilities of monitoring and tracking shipments to ensure delivery dates are met

Essential Duties & Responsibilities:

• Assist in monitoring and tracking shipment status to ensure delivery dates are met
• Update database with notes regarding changes and communications - weights, dates, addresses changes, etc
• Effectively communicate with agents and customers via telephone and email regarding status of shipment
• Confer with all parties involved to expedite or locate missing, misrouted, or delayed household shipments
• Assist with sending required documentation and paperwork to the bases
• Additional administrative tasks including data entry and phones
• Overtime is required during peak season
• Other duties as assigned

Skills Required

• Excellent