Logistics Operations Associate - Shipments & Tracking

The Suddath Companies; Jacksonville (FL); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive wage

401(k) matching

Weekly pay

Biweekly pay

Paid Time Off

Company holidays

Tuition reimbursement

Job summary

The Suddath Companies in Jacksonville, FL is seeking a detail-oriented logistics coordinator to monitor and track shipments and ensure on-time delivery.

You will communicate with agents and customers by phone and email, update databases with changes, and support documentation and paperwork across bases. Overtime is required during peak season, with a focus on accuracy and responsiveness.

Responsibilities

• Assist in monitoring and tracking shipment status to ensure delivery dates are met
• Update database with notes regarding changes and communications - weights, dates, addresses changes, etc
• Effectively communicate with agents and customers via telephone and email regarding status of shipment
• Confer with all parties involved to expedite or locate missing, misrouted, or delayed household shipments
• Assist with sending required documentation and paperwork to the bases
• Additional administrative tasks including data entry and phones
• Overtime is required during peak season
• Other duties as assigned

Skills

Excellent

Job description

The Suddath Companies in Jacksonville, FL is seeking a detail-oriented logistics coordinator to monitor and track shipments and ensure on-time delivery.

You will communicate with agents and customers by phone and email, update databases with changes, and support documentation and paperwork across bases. Overtime is required during peak season, with a focus on accuracy and responsiveness.