Operations Specialist

Paydex Technologies; Washington (District of Columbia); Remote; USD 77,000 - 110,000; Full time

Benefits offered by this job

Health insurance options

Paid time off and company holidays

401(k) with company match

Remote work stipend

Job summary

Paydex Technologies is seeking a 100% remote Operations Specialist based in the United States. In this business operations role, you will own day-to-day systems, identify bottlenecks, and streamline workflows to keep our company running smoothly.

You will collaborate with HR, Customer Experience, and Product teams to drive initiatives, maintain SOPs, and manage vendor relationships, software subscriptions, and remote logistics.

Qualifications

• 2+ years in business operations, administrative support, or related role.
• Proficient with G Suite, Slack, CRM platforms, Airtable/Excel.
• Proactive problem-solving and improving organizational efficiency.
• Detail-oriented with the ability to manage multiple priorities.

Responsibilities

• Manage and optimize daily business operations, workflows, and internal reporting systems.
• Identify bottlenecks and implement efficient, scalable solutions using modern productivity and automation tools.
• Create, update, and maintain SOPs, internal databases, and CRM records.
• Collaborate cross-functionally with HR, Customer Experience, and Product teams to execute internal initiatives and track team deliverables.
• Assist in managing vendor relationships, software subscriptions, account permissions, and remote team logistics.

Skills

Digital collaboration

Data management

Proactive problem-solving

Attention to detail

Tools

G Suite

Slack

CRM platforms

Airtable

Excel

Job description

Job Title:

Operations Specialist

Location:

100% Remote (US-Based)

About the Role

Paydex Technologies is seeking a 100% remote Operations Specialist based in the United States. In this business operations, process optimization, and administrative support role, you will take ownership of the day-to-day systems that keep our company running. You will identify bottlenecks, build streamlined workflows, manage cross-departmental documentation, and support internal logistics to ensure our team operates at peak efficiency.

Our Culture

At Paydex Technologies, we operate with a remote-first, transparency-driven culture where ideas beat hierarchy and clear communication is king. We value continuous learning, work-life integration, and giving our team the autonomy and tools they need to succeed.

Responsibilities

• Manage and optimize daily business operations, administrative workflows, and internal reporting systems.
• Identify process bottlenecks and implement efficient, scalable solutions using modern productivity and automation tools.
• Create, update, and maintain comprehensive Standard Operating Procedures (SOPs), internal databases, and CRM records.
• Collaborate cross-functionally with HR, Customer Experience, and Product teams to execute internal initiatives and track team deliverables.
• Assist in managing vendor relationships, software subscriptions, account permissions, and remote team logistics.

Requirements

• 2+ years of experience in business operations, administrative support, or a related operational role.
• Strong hands-on proficiency with digital collaboration and data management tools (e.g., G Suite, Slack, CRM platforms, Airtable/Excel).
• Exceptional problem-solving skills with a proactive, self-directed approach to improving organizational efficiency.
• High attention to detail with the ability to manage multiple priorities and deadlines independently in a fast-paced environment.
• Must be legally authorized to work in the United States without restriction or employer sponsorship.

Compensation & Benefits

• Salary: $77,000 - $110,000 USD per year
• Health insurance options (medical, dental, and vision)
• Paid time off (PTO) and paid company holidays
• 401(k) retirement savings plan with company match
• Remote work stipend for home office setup and internet