Business Operations Associate

Paydex Technologies; Dallas (TX); Remote; USD 65,000 - 89,000; Full time

Benefits offered by this job

Health insurance

PTO (paid time off)

Paid company holidays

401(k) match

Remote work stipend

Job summary

Paydex Technologies is seeking a 100% remote Business Operations Associate based in the United States. In this role, you will bridge strategic goals and day-to-day execution by analyzing workflows, tracking performance metrics, and supporting department leads to drive operational efficiency across the organization.

Collaborating with HR, Finance, and Customer Experience, you will help execute strategic initiatives, maintain SOPs, and manage cross-functional projects using modern digital

Qualifications

• 1–3 years in business operations or a generalist role.
• Strong analytical and problem-solving skills with ability to translate data into actions.
• Proficiency with G Suite, Slack, Notion, Airtable and Excel; comfortable with project management tools.

Responsibilities

• Analyze operational workflows, identify bottlenecks, and implement process improvements across departments.
• Track, monitor, and report on key operational metrics and team deliverables.
• Support cross-functional projects by aligning stakeholders, maintaining task boards, and keeping initiatives on schedule.
• Build and maintain company documentation, SOPs, and internal knowledge bases.
• Collaborate with HR, Finance, and Customer Experience to execute strategic business initiatives.

Skills

Analytical thinking

Problem solving

Communication

Tools

G Suite

Slack

Notion

Airtable

Excel

Project management tools

Job description

Job Title: Business Operations Associate

Location: 100% Remote (US-Based)

About the Role

Paydex Technologies is seeking a 100% remote Business Operations Associate based in the United States. In this business operations, process management, and cross-functional coordination role, you will help bridge strategic goals and day-to-day execution. You will analyze internal workflows, track key performance metrics, support department leads, and drive operational efficiency across the organization.

Our Culture

At Paydex Technologies, we operate with a remote-first, transparency-driven culture where ideas beat hierarchy and clear communication is king. We value continuous learning, work-life integration, and giving our team the autonomy and tools they need to succeed.

Responsibilities

• Analyze operational workflows, identify bottlenecks, and implement process improvements across departments.
• Track, monitor, and report on key operational performance metrics and team deliverables.
• Support cross-functional projects by aligning stakeholders, maintaining task boards, and keeping initiatives on schedule.
• Build and maintain company documentation, Standard Operating Procedures (SOPs), and internal knowledge bases.
• Collaborate with team leads in HR, Finance, and Customer Experience to execute strategic business initiatives.

Requirements

• 1–3 years of experience in business operations, project coordination, process management, or a related generalist role.
• Strong analytical and problem-solving skills with experience converting operational data into actionable solutions.
• High proficiency with modern digital workspace tools (G Suite, Slack, Notion, Airtable/Excel, and project management platforms).
• Excellent written and verbal communication skills with the ability to manage competing priorities independently.
• Must be legally authorized to work in the United States without restriction or employer sponsorship.

Compensation & Benefits

• Salary: $65,000 - $89,000 USD per year
• Health insurance options (medical, dental, and vision)
• Paid time off (PTO) and paid company holidays
• 401(k) retirement savings plan with company match
• Remote work stipend for home office setup and internet