Operations Specialist

Atterro; Coppell (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off

Job summary

Staffmark Total Talent Solutions in Coppell, TX seeks an Operations Specialist for a fully on-site contract role. You will manage the RB refurbish program, analyze data, and generate reports for carrier accounts, interfacing with internal and external customers.

The role focuses on KPI review, forecasting, and daily operation oversight. Strong Excel skills, SQL-like data handling preferred, plus collaborative communication to drive process improvements.

Qualifications

• Bachelor’s degree and 3+ years of related experience.
• 2-3 years in business analysis/account management/project management.
• Advanced MS Office skills for data analysis and reporting.

Responsibilities

• Track and meet KPI, forecast, return volume, and production progress; update database and report KPI to management.
• Ensure returns are repaired/refurbished per volume and carrier demand.
• Ensure availability of materials, products, parts, and supplies to meet daily production objectives.
• Identify cost-reduction and efficiency opportunities in current or new business.
• Review receiving and validate rejects; guide inventory movement.
• Run systematic inventory checks; align physical inventories with data.
• Follow up on daily duties to keep operations running smoothly.

Skills

Data analytics and visualization

Strong financial acumen

Excellent communication and.Collab

Education

Bachelor’s Degree

Tools

Excel

Word

PowerPoint

Job description

Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Coppell, TX.

Schedule: Fully on-site, Monday – Friday | 8:00 AM to 5:00 PM (hours may vary)

Operations Specialist

Top Skills:

1. Data analytics and visualization
2. Strong financial acumen
3. Excellent communication and collaboration skills

Summary:

Responsible for managing the RB(Refurbish) business account, data analysis, and reporting within our client’s Mobile Production Center. This role will be assigned mainly to work on carrier(s) account and will interact with internal/external customers related to the account. This role is responsible for reviewing KPI, forecast, as well as running daily account operations by reviewing data and creating reports.

Responsibilities:

• Ensures to track & meet the KPI, including forecast, return volume, and production progress, to update the database and report KPI to management.
• Ensures that returned products are repaired and refurbished in accordance with production volume and carrier(s) demand.
• Ensures availability of required materials, products, parts, and supplies to achieve daily production objectives.
• Identifies opportunities for cost reduction and efficiency through improvement of existing business or development of new business.
• Review receiving and validate receiving rejects to share guidance on inventory movement.
• Operate systematic inventory checks to ensure all physical inventories are aligned with systematic data.
• Follow up on daily account operation duties and issues to smoothly run the operation.

Requirements:

• Bachelor’s Degree with 3+ years of directly related experience required. Prior operational experience in technology sales, business development, and/or OEM and Carrier sales preferred.
• 2-3 years of work experience related to business analyst/account management/project management area.
• Advanced experience using MS Office, including Excel, Word, and PowerPoint. (Especially Excel skills for data analysis and reporting).
• Strong analytical and problem-solving skills.
• Able to analyze data and present reports.
• Excellent communication skills.
• This role requires being onsite in the Coppell, TX office Monday through Friday.

Preferred Skills:

• The ability to develop and maintain excellent working relationships with multiple levels within the company and external customer(s).
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs, and tables of information, and to plan and prioritize multiple work assignments.
• The ability to read, write, provide critical technical review, and prepare reports, technical manuals, test procedures, and technical product information.
• Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
• Demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.
• Job duties require analysis and judgment of functional practices and daily experiences to determine appropriate courses of action.

Staffmark talent working with this client receives competitive compensation and a great benefits package!

Employee Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off + More!