Operations Specialist

Staffmark Group; Coppell (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off + More!

Job summary

Staffmark Group in Coppell, TX is seeking an Operations Specialist to manage the RB refurbish account, analyze data, and generate reports for our client’s Mobile Production Center. The role focuses on KPI review, forecasting, and daily operations.

You will interact with internal and external customers, ensure timely production, and support cost reduction opportunities while maintaining accurate inventory and performance dashboards.

Qualifications

• Bachelor's Degree with 3+ years of directly related experience required.
• 2-3 years of work experience related to business analyst/account management/project management area.
• Advanced experience using MS Office, including Excel, Word, and PowerPoint.
• Strong analytical and problem-solving skills.
• Able to analyze data and present reports.
• Excellent communication skills.
• This role requires being onsite in Coppell, TX office Monday through Friday.

Responsibilities

• Tracks and reports KPI, forecast, return volume, and production progress.
• Ensures returned products are repaired/refurbished per production volume and carrier demand.
• Ensures availability of materials, products, parts and supplies for daily objectives.
• Identifies cost reduction and efficiency opportunities.
• Reviews receiving rejects and guides inventory movement.
• Operates systematic inventory checks to align physical and systematic data.
• Follows up on daily account operation duties to keep operations smooth.

Skills

Data analytics

Financial acumen

Communication

Education

Bachelor's Degree

Tools

Excel

Word

PowerPoint

Job description

Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Coppell, TX.

Schedule: Fully on-site, Monday - Friday | 8:00 AM to 5:00 PM (hours may vary)

Operations Specialist

Top Skills

1. Data analytics and visualization
2. Strong financial acumen
3. Excellent communication and collaboration skills

Summary

Responsible for managing the RB(Refurbish) business account, data analysis, and reporting within our client's Mobile Production Center. This role will be assigned mainly to work on carrier(s) account and will interact with internal/external customers related to the account. This role is responsible for reviewing KPI, forecast, as well as running daily account operations by reviewing data and creating reports.

Responsibilities

• Ensures to track & meet the KPI, including forecast, return volume, and production progress, to update the database and report KPI to management.
• Ensures that returned products are repaired and refurbished in accordance with production volume and carrier(s) demand.
• Ensures availability of required materials, products, parts, and supplies to achieve daily production objectives.
• Identifies opportunities for cost reduction and efficiency through improvement of existing business or development of new business.
• Review receiving and validate receiving rejects to share guidance on inventory movement.
• Operate systematic inventory checks to ensure all physical inventories are aligned with systematic data.
• Follow up on daily account operation duties and issues to smoothly run the operation.

Requirements

• Bachelor's Degree with 3+ years of directly related experience required. Prior operational experience in technology sales, business development, and/or OEM and Carrier sales preferred.
• 2-3 years of work experience related to business analyst/account management/project management area.
• Advanced experience using MS Office, including Excel, Word, and PowerPoint. (Especially Excel skills for data analysis and reporting).
• Strong analytical and problem-solving skills.
• Able to analyze data and present reports.
• Excellent communication skills.
• This role requires being onsite in the Coppell, TX office Monday through Friday.

Preferred Skills

• The ability to develop and maintain excellent working relationships with multiple levels within the company and external customer(s).
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs, and tables of information, and to plan and prioritize multiple work assignments.
• The ability to read, write, provide critical technical review, and prepare reports, technical manuals, test procedures, and technical product information.
• Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
• Demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.
• Job duties require analysis and judgment of functional practices and daily experiences to determine appropriate courses of action.

Staffmark talent working with this client receives competitive compensation and a great benefits package!

Employee Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off + More!

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.