Operations Data Analyst

Staffmark Group; Plano (TX); On-site; USD 56,000 - 76,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off

Job summary

Staffmark Group is seeking an Operations Data Analyst for an on-site role in Plano, TX. You will design, build, and maintain reports and dashboards to track D2C fulfillment performance, with real-time visibility and historical trends.

The role requires 2-3+ years in data analytics within Operations or eCommerce, strong SQL and Tableau skills, and familiarity with SAP ERP, WMS, and OMS. Collaboration with BI and cross-functional teams is essential.

Qualifications

• 2-3+ years of hands‑on data analytics experience in Operations, eCommerce, or Fulfillment
• Proven experience creating and maintaining Tableau dashboards for operational and executive audiences
• Experience building advanced Excel workbooks including forecasting models and inventory tracking
• Familiarity with SAP ERP, WMS, and OMS source systems for data validation
• Strong communication and data presentation skills

Responsibilities

• Design, build, and maintain operational reports and dashboards with real-time and historical visibility
• Develop interactive Tableau dashboards with filtering by warehouse, product category, carrier, time period, and KPI
• Prepare reports and support stakeholders for Weekly Business Reviews and executive presentations
• Build and maintain weekly outbound volume forecasting models by carrier and warehouse
• Write and optimize GCP SQL queries to extract and transform data from the data warehouse
• Validate data against SAP ERP, WMS, and OMS source systems to ensure accuracy
• Mine and distribute data insights to drive growth for eCommerce Operations
• Analyze channel-specific operations data using multiple data sources and tools
• Collaborate with BI team to ensure data integrity across Fulfillment, Returns, Operations, and NPS dashboards

Skills

SQL

Tableau

Education

Bachelor's degree in Engineering, Computer Science, Business, or a related field

Tools

SAP

Job description

Job Title: Operations Data Analyst

Location: Plano, TX

Pay Rate: 48.00hr - 48.00hr

Schedule: Fully on-site, Monday thru Friday 8:00AM to 5:00PM (hours may vary)

Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices and appliances located in Plano, TX.

Operations Data Analyst

Top Skills:

1. SQL
2. Tableau
3. SAP

Responsibilities:

• Design, build, and maintain operational reports and executive dashboards providing real-time and historical visibility into D2C fulfillment performance - refreshed on daily, weekly, and monthly cadences with accurate, validated data
• Develop customized, interactive Tableau dashboards with self-service capabilities, filtering by warehouse, product category, carrier, time period, and KPI metric - aligned with Fulfillment Manager control tower monitoring workflows
• Prepare reports and support stakeholders with deriving insights for Weekly Business Reviews (WBRs) and executive-level presentations
• Build and maintain advanced Excel workbooks and templates for D2C fulfillment reporting, carrier forecasting models, and inventory tracking
• Write, maintain, and optimize GCP SQL queries to extract, transform, and load fulfillment, inventory, and carrier shipment data from our data warehouse - ensuring data accuracy and consistency by validating against SAP ERP, WMS, and OMS source systems
• Mine, develop, and distribute data insights that will drive learnings and growth for the eCommerce Operations team
• Analyze and develop insights for channel-specific operations data using multiple data sources including Tableau, Kibana, eCommerce business platforms, and other tools
• Work closely with the Business Intelligence team to ensure data integrity across Fulfillment, Returns, Operations, and NPS dashboards
• Build and maintain weekly outbound volume forecasting models incorporating historical shipment data, order trends, promotional calendars, and seasonality factors by carrier and warehouse
• Track, report, and analyze weekly carrier forecast accuracy - measuring actual shipments vs. forecasted volumes by carrier and warehouse with variance commentary and trend analysis
• Identify Key Performance Indicators (KPIs), develop a holistic measurement plan, and establish historical benchmarking
• Apply deep fulfillment operational knowledge to ensure all reports and dashboards accurately reflect real-world D2C order flow, warehouse operations, and carrier logistics across our fulfillment network
• Responsible for various testing disciplines, including multivariate, A/B, and user testing to validate hypotheses with data-driven answers
• Leverage predictive modeling techniques to provide data-driven thought leadership, helping the business identify areas for improvement in forward and reverse operations
• Continuously evolve analytics processes and tools; incorporate new data sources to improve understanding of our digital business and operations
• Proactively work with business units and cross-functional teams - including Category Management, D2C Sales, Finance, and Supply Chain - to understand and translate data-driven initiatives and potential opportunities
• Utilize advanced data-driven insights to identify business growth opportunities and provide thought leadership to all levels of the organization

Requirements:

• Bachelor's degree in Engineering, Computer Science, Business, or a related field
• 2-3+ years of hands‑on experience in Data Analytics, specifically within Operations, eCommerce, or Fulfillment environments
• Proven experience creating and maintaining Tableau dashboards (or similar BI tools) for both operational and executive audiences
• Experience building advanced Excel workbooks, including forecasting models and inventory tracking templates
• Familiarity with SAP ERP, WMS, and OMS source systems for data validation purposes
• Strong problem‑solving ability with excellent communication and data presentation skills
• Experience in an eCommerce and/or D2C Commerce environment

Preferred Skills:

• Experience in a corporate or executive office setting.
• Multilingual abilities (e.g., English, Korean, or other languages) are a plus.
• Verbal and written communication skills, attention to detail, and interpersonal skills.

Staffmark talent working with this client receive competitive compensation and a great benefits package!

Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off, + more!

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.