Operations Analyst

ektello; Coppell (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Business Operations Specialist to enhance vendor relationships and optimize project management processes. In this role, you will act as a business analyst for non-IT projects, ensuring effective communication across teams and maintaining project goals, deadlines, and budgets. Your analytical skills will be crucial in reviewing contracts and managing project metrics. This position offers an exciting opportunity to contribute to a dynamic team while developing your career in a supportive environment. If you are detail-oriented and passionate about driving business success, this role is perfect for you.

Qualifications

• Bachelor's degree required; 0-3 years of relevant experience.
• Strong analytical skills and proficiency in MS Office, especially Excel.

Responsibilities

• Maintain vendor relationships and project management processes.
• Analyze business data and report KPIs to management.
• Coordinate project budgets and expenditures.

Skills

Verbal and written communication skills

Attention to detail

Customer service

Interpersonal skills

Ability to work independently

Knowledge of business and management principles

Ability to apply accounting and mathematical principles

Ability to analyze business trends

Microsoft Word

Microsoft Excel

Education

Bachelor's degree in business management

Bachelor's degree in economics

Bachelor's degree in finance

Bachelor's degree in human resources

Tools

MS Office

Excel for data analyzing and reporting

Job description

Schedule: Fully onsite

Summary:

The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director.

Job Responsibilities:

1. Establish and maintain communication services across business units or from the project team to the organization.
2. Maintain the storage and retrieval of all project communications data and business metrics.
3. Review contracts, cost proposals, and contract supplements.
4. Set up project and work breakdown structures.
5. Establish and document business processes.
6. Track project budgets and expenditures, monitor transaction controls and costs against budgets.

Skills:

1. Verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
2. Ability to work independently and manage one's time.
3. Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
4. Ability to apply accounting and mathematical principles to work as needed.
5. Ability to analyze business trends and project future revenues and expenses.
6. Previous experience with computer applications, such as Microsoft Word and Excel.

Education/Experience:

Bachelor's degree in business management, economics, finance, human resources, or relevant field required.

0-2 years related experience required.

KEY RESPONSIBILITES/REQUIREMENTS:

Position Summary:

Responsible for the RB (Refurbish) business data analyzing and reporting within SEA Mobile Production Center. This role will be assigned mainly to work on the CRN (Certified Re-New) account and will interact with internal teams related to the account. This role is responsible for reviewing KPI, forecast, as well as running daily account operation by reviewing data and creating reports.

Essential Duties And Responsibilities include the following:

1. Ensures to track weekly KPI including forecast, return volume, production progress to update database and report KPI to management.
2. Ensure to create weekly inventory status report to share with internal operation teams.
3. Ensure to set up incoming product system set up for production readiness.
4. Review receiving and validate receiving rejects to share guidance on inventory movement.
5. Operate systematic inventory checks to ensure all physical inventories are aligned with systematic data.
6. Ensure to weekly analyze production rejects and transfer back to warehouse.
7. Coordinate physical inventory movement with warehouse team.
8. Follow up on daily account operation duties and issues to smoothly run the operation.

Background/Experience:

1. 2-3 years of work experience related to business analyst/account management/project management area.
2. Advanced experience using MS Office including Excel, Word, and PowerPoint. (Especially Excel skills for data analyzing and reporting)
3. Strong analytical and problem-solving skills.
4. Able to analyze data and present reports.
5. Excellent communication skills.

Necessary Skills/Attributes:

1. The ability to develop and maintain excellent working relationships with multiple levels within the company.
2. Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs, and tables of information, and to plan and prioritize multiple work assignments.
3. The ability to read, write, provide critical technical review, and prepare reports, technical manuals, test procedures, and technical product information.
4. Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
5. The demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.
6. Job duties require analysis and judgment of functional practices and daily experiences to determine appropriate courses of action.

Physical/Mental Demands and Working Conditions:

The position requires the ability to perform the essential duties and responsibilities in the following environment:

1. Work generally performed in an office using PC with occasional work to be present in the warehouse.
2. May require working additional hours beyond normal schedule.
3. Consistently demonstrate a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.

Seniority level

• Associate

Employment type

• Contract

Job function

• Analyst, Supply Chain, and Quality Assurance
• Industries: Appliances, Electrical, and Electronics Manufacturing and Retail Appliances, Electrical, and Electronic Equipment