Operations Shift Leader - Team Coaching & Safety

ADP, Inc.; East Point (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

ADP, Inc. in East Point, GA seeks a Shift Manager (Operations) to oversee day-to-day site operations during their shift, lead the team, and ensure safety and customer service standards. The role emphasizes hands-on leadership and accountability for performance.

Ideal candidates bring 2–4 years of leadership experience and strong organizational and communication skills. Collaboration with client leadership is essential to meet objectives.

Qualifications

• High School Diploma or equivalent preferred.
• Equivalent experience will be considered in lieu of formal education.
• Two to four years of leadership experience.
• Experience supervising teams and coordinating with clients or stakeholders.

Responsibilities

• Supervise daily work activities of team members to meet site objectives.
• Train, coach, and develop team members using established calendars and coaching practices.
• Provide feedback on performance and support promotions within the team.
• Oversee and inspect cleaning operations to meet quality standards and client obligations.
• Lead safety training to ensure OSHA, CDC, and company protocols are followed.

Skills

Multitasking

Professionalism

Client relations

Organization

Analytical thinking

Problem solving

Independent work

Customer needs

Motivated

Education

High School Diploma or equivalent

Job description

ADP, Inc. in East Point, GA seeks a Shift Manager (Operations) to oversee day-to-day site operations during their shift, lead the team, and ensure safety and customer service standards. The role emphasizes hands-on leadership and accountability for performance.

Ideal candidates bring 2–4 years of leadership experience and strong organizational and communication skills. Collaboration with client leadership is essential to meet objectives.