Senior Luxury Retail Operations Lead

ADP, Inc.; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

ADP, Inc. in Atlanta, GA is seeking an Operations Manager to drive consistent in-store business practices and balance front-of-house with back-of-house duties while engaging with customers.

You will partner with the Store Manager to uphold operational standards, manage inventory, supervise staff development, and analyze sales data to set effective business strategies. Experience in retail, especially luxury operations, leadership, and proficiency with POS systems and Microsoft Office are

Qualifications

• Minimum 5 years of prior retail operations experience.
• Strong leadership and problem-solving skills.
• Flexible and diplomatic communicator across all levels.
• Proficient in POS systems and MS Office.
• Ability to multi-task with strong attention to detail.

Responsibilities

• Drive consistent execution of business practices in-store.
• Balance front-of-house and back-of-house duties and engage with customers.
• Oversee inventory management, cycle counts, and store transfers.
• Manage store team development through coaching and regular check-ins.
• Monitor POS and payment-related behaviors and address issues with Store Manager.

Skills

Retail operations

Leadership

Customer engagement

Problem solving

Communication

Tools

POS systems

Microsoft Office

Job description

ADP, Inc. in Atlanta, GA is seeking an Operations Manager to drive consistent in-store business practices and balance front-of-house with back-of-house duties while engaging with customers.

You will partner with the Store Manager to uphold operational standards, manage inventory, supervise staff development, and analyze sales data to set effective business strategies. Experience in retail, especially luxury operations, leadership, and proficiency with POS systems and Microsoft Office are